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Human Resource Generalist

Company: Inteliquent
Location: Chicago
Posted on: November 27, 2022

Job Description:

Sinch Voice, formally known as Inteliquent, empowers cloud communications for service providers and enterprises over the largest and highest quality independent voice network in the country, with over 125 million numbers in service and carrying over 300 billion voice minutes annually. Sinch Voice began expanding its network globally in 2021, and we expect to add 40 countries to our network by the end of 2022. Through our IP-based network and cloud communications platforms, Sinch Voice offers a variety of solutions for service providers and enterprises as they seek to evolve their communications to the cloud and improve their customer engagement.
The HR Generalist role is an entry level role into the HR team and one where you can transition with learning and developing the necessary skills to move to the next level in your HR career. This role provides the same function as the HR Partner but at an appropriate level based on the skills, capability, and experience of the employee.

* Assess and anticipate human resources-related needs
* Collaborate with the People & Culture colleagues to develop programs and solutions that align with, support, and improve business culture
* Manage and resolve employee relations issues. Conduct investigations where appropriate
* Partner with the North American Benefits manager to conduct biweekly orientation. Contribute to new employee onboarding activities (check in's, executing and reviewing pulse surveys)

* Find ways to build morale, improve workplace relationships, and boost productivity and retention
* Champions and participates in Employee Engagement activities and initiatives

* Provide LMS support: understanding internal needs and curating content to deliver solutions
* Provide structured performance management guidance to employees and managers (coaching, counseling, career development, disciplinary actions)
* Manage the HR inbox - responding to internal clients as appropriate and researching answers when necessary
* Actively participate in client department meetings

*Education, experience and competence*

* Bachelor's degree in business, human resources, communications, or related field
* 1-3 years' experience in human resources, generalist experience preferred
* Compliance experience preferred
* Analytic thinking is required
* Strong presentation skills preferred: PowerPoint, SharePoint, etc.
* Solution orientation is required: we think about how to resolve challenges first; how we avoid the same challenges in the future, second. We don't spend a lot of time on who's to blame.
* Excellent communication and interpersonal skills are a requirement

We have a friendly and relaxed culture. We offer great benefits, including paid parental leave for new moms and dads, paid time away from work for volunteer activities, and generous PTO.

Job Type: Full-time%58047475%

Keywords: Inteliquent, Chicago , Human Resource Generalist, Other , Chicago, Illinois

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