US-IL-Clark-IL001 - Delivery Associate (Car) - Part Time

Company: Transcorp Services LLC
Location: Chicago
Posted on: November 26, 2022

Job Description:

OVERVIEWTranscorp Services LLC is seeking Part-Time Delivery Associates (Car) for the Fulfillment Operations team.About our Fulfillment Operations team:The Fulfillment Operations team owns innovation in operations and works cross-functionally to bring new fulfillment solutions to market in partnership with retailers. It is charged with creating step-change improvements in growth, customer experience, operations, and delivery experience as we focus on creating new solutions across our multiple operating models that accelerate the future of grocery.Highlights: The Delivery Associate will deliver customer orders from designated retail fulfillment location(s) during scheduled shifts, maintain the quality of the goods delivered, provide friendly customer service and support, and ensure all safety standards are followed at all times. - -BENEFITS OF JOINING OUR TEAM

• 
  
• Hourly Rate + 100% of Customer Tips
  
• Mileage Reimbursement -
  
• Cell Phone Reimbursement -
  
• 401(k) with company match
  
• Competitive Pay
  
• Accrued Paid Sick Time
  ABOUT THE JOB
  • 
    
  • Receive and complete assigned delivery orders via an app on a smartphone during scheduled shifts. -
    
  • Ensure each order is delivered safely to the correct customer then promptly return to the designated facility to pick up additional orders or otherwise assist the Facility Operations team. -
    
  • Transport customer orders safely and efficiently and complete regular check-ins with your supervisor/Facility Operations staff, both during your route and while at the facility.
    
  • Report any issues or incidents related to a delivery promptly, clearly, and thoroughly.
    
  • Act as a brand ambassador and provide friendly customer service and support.
    
  • Serve as front-line quality control, interacting with customers, addressing concerns, and elevating issues as necessary.
    
  • Be part of a fun and active team, and support your teammates in maintaining safe, efficient, high-quality fulfillment operations.
    
  • Enjoy hourly pay, plus any customer tips.
    ABOUT YOU
    • 
      
    • Ability to understand and follow safety, quality, and procedural standards
      
    • At least 21 years of age
      
    • Eligible to work in the United States
      
    • Experience working in Delivery (preferred)
      
    • Must have valid driver's license
      
    • Ability to do the following:
      Lift up to 40 lbs. -
      Communicate effectively with Customers
      Communicate orally and in writing with supervisors and management
      Friendly and courteous personality
      Reliable and timely
      
    • Must have a smartphone with a data plan
      Eligible for partial phone bill reimbursement
      
    • Flexible schedule, availability to work holidays, evenings, and/or weekends
      
    • Assist when needed with the following:
      Receive product from retail partners, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match
      Perform stock refresh runs from local retail-partner outlets as necessary
      Put away products to inventory locations
      Re-shelve canceled orders promptly
      Conduct cycle counts to identify loss
      Retrieve any "quarantine" product from shelves: expiring, recall
      Sort non-sold products leaving the facility: donation, food/non-food waste, return to retailer -
      Ensure workspace, shelves, and aisles are clean and organized according to our health and safety standards
      Comply with all food-safety standards
      Use carts, dollies, hand trucks, and other gear to move items around
      Clean and maintain equipment, including company-provided e-bikes, in a state of good repair
      
    • Must have access to and the ability to safely operate a reliable car and automobile insurance coverage
      
    • General knowledge of how to get around [insert city] quickly
      
    • Perform other duties as assigned
      ** Transcorp Services LLC reserves the right to implement and or enforce a COVID vaccine policy consistent with applicable law. -About Transcorp Services LLC -Transcorp Services provides unique staffing solutions in the fulfillment and delivery space. These solutions enable our partners to provide cutting-edge retail enablement opportunities giving associated retailers the ability to service additional online order volume and accommodate a variety of retail fulfillment needs, including same-day delivery or rapid delivery in as fast as 15 minutes in select markets. -Transcorp Services is working to build a team of motivated and customer-oriented individuals to help it provide unparalleled customer service. This is an opportunity to join a fun and passionate team that is creating new innovative solutions in the retail delivery space. If you are looking for your next opportunity to make a real impact, we look forward to hearing from you! -

Keywords: Transcorp Services LLC, Chicago , US-IL-Clark-IL001 - Delivery Associate (Car) - Part Time, Other , Chicago, Illinois