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Staff Representative - Global and Learning Development (Hybrid)

Company: United Airlines
Location: Chicago
Posted on: November 27, 2022

Job Description:

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!

Key Responsibilities:

This is a pivotal role in the development and implementation phases of the ADDIE process for airline and division specific projects. This role will support the Learning team in the creation of impactful training programs. Must operate targeted programs in support of our business objectives and work closely with global instructional designers and other relevant business partners to ensure an effective and consistent approach.

* Main core of work will be at the development and implementation levels of the ADDIE process

* Utilize course development, media and desktop tools to build learning content defined by assessment data and course design for lessons and curricula primarily provided by the staff instructional designers

* Revise course content to maintain accuracy and currency

* Work with business partner subject matter experts to collect and refine content during the development revisions cycles

* Support with courseware for varied training methodologies including, but not limited to, eLearning, instructor led training, structured on-the-job activities and others as utilized for Global Learning programs

* Update or revise instructional guides and reference materials to support learning

* Work in tandem with an instructional designer to ensure the final product is aligned with the learning objectives

* Study best in practices to propose creative development techniques to improve learner engagement and learning efficacy

* Conduct train-the-trainer sessions

* Implement or assist in course implementation and program coordination

* Perform LMS and other learning administrative tasks for self and instructional design staff

* Support the assessment and evaluation steps of the ADDIE process through survey creation and data management

* Perform basic assessment and design tasks to develop lessons to meet less complex training needs

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

What's needed to succeed (Minimum Qualifications):

* Bachelor's degree in Education or operational experience preferred

* Proficiency in PowerPoint, Outlook, and Excel; as well as familiarity with LMS, Articulate 360, survey tools, and client relationship systems

* Experience in instructional design, HR development and/or group facilitation, including virtual/online formats

* Project management and/or program design experience

* Use of good judgment and effective interpersonal skills

* Well-developed analytical and problem-solving skills

* Ability to work harmoniously and effectively with others as part of a team

* Effective written and oral communication skills

* Strong planning and organization skills with strong attention to detail

* Ability to work optimally in a global virtual environment, with strong service behaviors

* Must be legally authorized to work in the United States for any employer without sponsorship

* Successful completion of interview required to meet job qualification

* Reliable, punctual attendance is a crucial function of the position

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

Keywords: United Airlines, Chicago , Staff Representative - Global and Learning Development (Hybrid), Other , Chicago, Illinois

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