US-Interface Specialist II
Company: R1
Location: Chicago
Posted on: January 27, 2023
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Job Description:
Basic Purpose
Consults with R1 and client teams to obtain necessary information
to successfully build and test common real-time interfaces and
build and test one-time data loads utilizing R1 Orion Rhapsody
interface engine and R1 interface software layer.
Essential Duties and Responsibilities
Consults with clients to gather information about program needs,
objectives, functions, features, and data requirements relevant to
the R1 product implementation and specifically to the interfaces
needed for the project.
Manages on-time and competent delivery of real time interfaces and
data loads.
Builds/codes common integration paths on R1'sinterface engine to
deliver interfaces in a timely manner, working with their project
team to collaboratively and successfully implement R1 products.
This also includes configuration and usage of SCI's interface
layer. Advises client on alternate methods of solving need or
problem or recommends specific solutions using the interface
engine.
Submit all interface changes in compliance with R1's Integration QA
Process as well as performing QA checks for other team members.
Manage interface error messages during projects, including the
identification of errors and resolution of them throughout the
project; also includes training the client to understand how to
manage the messages such that upon Go Live, the ICE error log is
clean, and the client understands how to manage going forward.
Writes and maintains client's project specific technical mapping
specifications and insures those specifications are updated and
accessible by R1 and client in R1's Salesforce system. These
mapping specifications are important for reference by our clients
and the R1 Client Success team.
Evaluate test transactions and executes tests to find errors and
confirm interfaces meet specifications. This is done by proactively
leading interface testing meetings and unit testing all fields
identified in the project specific mapping specification to ensure
that data is populating in R1 as expected as well as being sent out
of the R1 system and posting in foreign system that the interface
is connected to.
Proactively lead integration meetings, including interface
design/specification and interface testing (on site and
remote).
Maintains accurate client and non-client time reporting in
Salesforce.
Communicates regularly weekly updates to the R1 project manager and
client
Identifies and communicates client issues, concerns and risks to
the project manager as soon as the issue or potential risk are
identified.
Participates enthusiastically in company training and actively
seeks to understand the challenges and needs in the health care
industry, particularly in the patient access arena.
Skills Required
To perform the job successfully, an individual should demonstrate
the following competencies:
Technical Skills - Builds/troubleshoots interfaces and data loads
utilizing interface engine tools, includes some basic coding in
JavaScript, C++ like proprietary language (Orion Rhapsody mapper
code), and basic SQL queries.
Design - Generates creative solutions; Translates concepts and
information into interfaces and data loads; Uses feedback to modify
designs; Applies design principles; Demonstrates attention to
detail.
Problem Solving - Identifies and resolves problems in a timely
manner; Gathers and analyzes information skillfully; Develops
alternative solutions; Works well in group problem solving
situations; Uses reason even when dealing with emotional
topics.
Client Service - Manages difficult or emotional client situations;
Responds promptly to client needs; Solicits client feedback to
improve service; Responds to requests for service and assistance;
Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control; Remains open to others' ideas and
tries new things.
Oral Communication - Speaks clearly and persuasively in positive or
negative situations; listens and gets clarification; Responds well
to questions; Demonstrates group presentation skills; Participates
in meetings. Delivers clear and concise training.
Written Communication - Writes clearly and informatively; Edits
work for spelling and grammar; Varies writing style to meet needs;
Presents numerical data effectively; Able to read and interpret
written information.
Teamwork - Balances team and individual responsibilities; Exhibits
objectivity and openness to others' views; Gives and welcomes
feedback; Contributes to building a positive team spirit; Puts
success of team above own interests; Able to build morale and group
commitments to goals and objectives; Supports everyone's efforts to
succeed.
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Education and/or Experience
Bachelor's degree; and a minimum of 4 years related experience; or
equivalent combination of education and experience. Healthcare
provider and/or technology experience is necessary. Orion Rhapsody
Associate level certification or equivalent education
completed.
Computer Skills
To perform this job successfully, an individual should have
knowledge of Orion Rhapsody or other interface engine software.
Basic programming skills in JavaScript, C++, SQL or similar
languages. Advanced Knowledge of healthcare data exchange,
including HL7, X12, flat files, XML.
Other Qualifications
Must be able to travel +50% of the time.
Working in an evolving healthcare setting, we use our shared
expertise to deliver innovative solutions. Our fast-growing team
has opportunities to learn and grow through rewarding interactions,
collaboration and the freedom to explore professional
interests.
Our associates are given valuable opportunities to contribute, to
innovate and create meaningful work that makes an impact in the
communities we serve around the world. We also offer a culture of
excellence that drives customer success and improves patient care.
We believe in giving back to the community and offer a competitive
benefits package including:
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of
equal employment opportunity. The Company's employment practices ,
including those regarding recruitment, hiring, assignment,
promotion, compensation, benefits, training, discipline, and
termination shall not be based on any person's age, color, national
origin, citizenship status, physical or mental disability, medical
condition, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital
status, status with regard to public assistance, veteran status or
any other characteristic protected by federal, state or local law.
Furthermore, the Company is dedicated to providing a workplace free
from harassment based on any of the foregoing protected
categories.
If you have a disability and require a reasonable accommodation to
complete any part of the job application process, please contact us
at 312-496-7709 for assistance.
To learn more, visit: R1RCM.com
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Keywords: R1, Chicago , US-Interface Specialist II, Other , Chicago, Illinois
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