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Claims Specialist

Company: 3D Hubs
Location: Chicago
Posted on: January 27, 2023

Job Description:

We promise you can be yourself at HubsDon't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer and we are committed to building a diverse team that feels that they are valued in the workplace. If you're looking at our page and you do not identify yourself, don't be discouraged to apply. You can help make our company even better. We do not discriminate on the basis of race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Hubbers are doers, makers, and hackers.At Hubs, we empower engineers to create revolutionary products. Manufacturing is notoriously challenging for companies big and small. We're changing that by making reliable manufacturing methods instantly available to engineers all over the world through our online platform.If you're looking for a tech scale-up there are a few to choose from, but none quite with our story. Over the past 8 years, we've built the world's largest distributed manufacturing network and have built the easiest-to-use product for ordering custom parts. We help the companies you know and love to build a better future, from humble startups to big names like Audi, HP, and NASA. Some parts we've produced are floating in space right now.We're looking for a Claims Specialist in Chicago to join us on this mission!Sound like you? Hit apply now!What you'll do:

  • Use critical thinking to resolve discrepancies between the Manufacturing Partner and the customer
  • Concisely evaluate liabilities for improperly fulfilled ordersUse excellent communication and cultural understanding to build relationships with the Manufacturing Partner
  • Contribute and present to weekly metric meetings within the team
  • Identify and manage personal projects within the company
  • Provide clear resolution strategies for improperly fulfilled orders while preserving good Hubs-Manufacturing Partner relationshipsWhat it takes:
    • A super organized individual and you are an excellent communicator
    • Excellent computer literacy, with the ability to learn very quickly
    • Self-starter and ability to take responsibility
    • An ownership mindset - you stick with an issue until it's solved
    • A people person with a knack for problem-solving
    • Open to feedback; works well in a multidisciplinary team and keen to learn from others
    • Has a background in engineering/Strong knowledge of CNC and Sheet metal manufacturing
    • Being able to back up your arguments with proper reasoning and a deep analysisWhy Hubs?
      • We offer a competitive salary plus a bonus incentive
      • Everyone has the opportunity to make an impact from day one, in a high-paced culture to accelerate our growth as we scale!
      • A diverse, international team of 200+ people from (30+ nationalities) growing to 300+ in the next 12-18 months
      • Hybrid 2-3 days in the office at an awesome office in Chicago (team of 25+)
      • "Work from anywhere" policy 3 months per every single year!
      • Everyone's a student and teacher with our LinkedIn learning platform, Tech hub, hacks, and innovation sprints
      • Free access tomeditation app
      • Stay fit anywhere in the world and sign up toand join colleagues who run, climb, cross fit
      • Regular team events and company-paid lunches when in the office
      • We offer generous health insurance benefits including dental + vision and you'll get 24 PTO days per year
      • Learn more about us on ourandThe Recruitment Process:
        • Our recruiter will have a quick chat to make sure the role is what you think it is, learn more about you and your career ambitions, and cover our interview process and next steps
        • After that, we'll have the assignment to cover your skills. The assessment involves a take-home assignment.
        • Then we'll schedule a chat with the hiring manager to learn more about how we do things and a deeper dive into the role itself and exciting challenges
        • Finally, you'll have a short talk with one of the team members and one of our cultural ambassadorsAbout Hubs(formerly 3D Hubs) is an online platform for custom part manufacturing, providing access to a global network of manufacturing services, including,,, andFounded in Amsterdam in 2013, Hubs has since produced 7 million parts and was acquired for $280M by Protolabs in January 2021. Hubs continue to operate as an independent company aimed at further unlocking the massive distributed manufacturing opportunity together with Protolabs.

Keywords: 3D Hubs, Chicago , Claims Specialist, Other , Chicago, Illinois

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