Processing Specialist III - Operator

Company: Deluxe Corporation
Location: Chicago
Posted on: March 19, 2023

Job Description:

The Processing Specialist III position handles the most complex customers with minimal Supervision. The focus of the position is to perform the day to day function of highly complex client processing. - 11.Handles highly complex customers with unique, specific and/or challenging processing requirements.2.Performs look ups and additional research on rejected payments and paperwork.3.Higher level decision making on transactions4.Manages received dates, effective dates/backdates on mail to be processed to assure that all client deadlines are met.5.Communicate with all areas of Operations throughout the shift to assure deadlines are met.6. Customer Contact to resolve issues and processes

• Process work accurately and maintain performance output in accordance with department and client standards
• Demonstrates a high-level knowledge of specific client requirements
• Assist with Training & Controls for Quality AssuranceBasic Qualifications (BQs) -Education and Experience: HS/GED and 2 years experience in document processing.
  • Good hand/eye coordination
    • Demonstrated the capability to be extremely detail oriented and quality conscious
    • Comfortable working with tight and floating deadlines
    • Clear, direct communication skills
    • Comfortable working in a fast-paced, deadline-oriented environment
    • Flexible schedule, including weekends, holidays, overtime and/or off shifts
    • Team player with good interpersonal skills
    • Ability to work well independently and with others
    • Ability to adapt to change and learn new processes as the business evolves
    • Must meet the Deluxe established standard minimums for productivity and accuracyPreferred Qualifications (PQs) -Education: HS/GEDExperience: 2 years document processingDeluxe Corporation is an Equal Opportunity / Affirmative Action employer:All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.EOE/Minorities/Females/Vet/DisabilityPlease view the electronic which serves to inform you of your equal employment opportunity protections as part of the application process.Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .Department: Business OperationsTime Type: Full timeShift Type: First Shift (United States of America)Work Status: Permanent

Keywords: Deluxe Corporation, Chicago , Processing Specialist III - Operator, Other , Chicago, Illinois