2nd Shift Bilingual Switchboard Operator
Company: Aston Carter
Location: Chicago
Posted on: March 20, 2023
Job Description:
Aston Carter is hiring for a world class hospital in Chicago,
IL! Description:
- Handles calls received on the institution's main telephone
number, determines which department or individual would be best
suited to handle the caller's needs, and routes the caller to that
department or individual.
- Handles emergency calls and code pages received from within the
institution and notifies the appropriate parties according to
established procedures.
- Handles internal calls for assistance, determines the caller's
needs, and provides the needed information / service or routes the
caller to the appropriate department or individual.
- Handles internal paging for Rush providers.
- Know the functions of the various departments to ensure that
callers are routed to the appropriate location.
- Is the first point of contact for most external and internal
parties calling the institution ensures that the caller is treated
politely and with utmost respect.
- Provides meet-me paging services as required.
- Handles emergency calls and code pages received from within the
institution and notifies the appropriate parties according to
established procedures.
- Makes changes to the paging and Tele management system
databases as appropriate while maintaining their integrity.
- Acts as a backup to the other Telecommunications positions when
needed.
- Handles all bilingual calls with one other Spanish speaking
repQualifications:
- Ability to work 2nd shift 3pm -11pm rotating weekend (one
weekend then one off)
- 2+ years of high volume call center experience
- Bilingual in Spanish/English Opportunity to go perm after
contract if there is a perm opening About Aston Carter: Please
Note: Scammers are posing as Aston Carter. We'll never contact you
via Gmail, Telegram, or WhatsApp and we'll never solicit money from
you. At Aston Carter, we're dedicated to expanding career
opportunities for the skilled professionals who power our business.
Our success is driven by the talented, motivated people who join
our team across a range of positions - from recruiting, sales and
delivery to corporate roles. As part of our team, employees have
the opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless. Established in
1997, Aston Carter is a leading staffing and consulting firm,
providing high-caliber talent and premium services to more than
7,000 companies across North America. Spanning four continents and
more than 200 offices, we extend our clients' capabilities by
seeking solvers and delivering solutions to address today's
workforce challenges. For organizations looking for innovative
solutions shaped by critical-thinking professionals, visit . Aston
Carter is a company within Allegis Group, a global leader in talent
solutions. The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law. If you would like to request a
reasonable accommodation, such as the modification or adjustment of
the job application process or interviewing process due to a
disability, please call or email for other accommodation options.
However, if you have questions about this position, please contact
the Recruiter located at the bottom of the job posting. The
Recruiter is the sole point of contact for questions about this
position.
Keywords: Aston Carter, Chicago , 2nd Shift Bilingual Switchboard Operator, Other , Chicago, Illinois
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