ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Claims Advocate

Company: HUB International
Location: Chicago
Posted on: May 28, 2023

Job Description:

Who We Are
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 16,000 employees in over 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions
What We Offer You
At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!
Benefits you may enjoy working at HUB International Midwest-East:

  • Medical, Dental, and Vision (PPO, HMO, and HSA)

  • Comprehensive Wellness Program

  • 401(k) Retirement Plan

  • Life and Disability Plans

  • Vacation, Holiday, Sick, and Personal Time Off

  • Pet Insurance

  • Comprehensive Onboarding Program

  • Continuing Education / Personal Development Programs

  • Flexible Work Arrangements

  • Employee Engagement Events

  • Dress for Your Day Dress-Code

  • Service Awards

    Here's Where You Come In
    Working within the Claims Department in a client-facing role, the successful candidate will apply their experience in providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, act as liaison between clients, adjusters, lawyers and insurance companies, claims management and other related client services. The Claims Department's mandate is to deliver claims consulting services to clients, and advocate for our clients in resolving any issues relating to their loss, i.e. coverage disputes, policy interpretation, settlement disputes, etc.
    Responsibilities :

    • Claims advocate and facilitator on behalf of client

    • Consultation with clients on claim issues

    • Review and recommend solutions to coverage, quantum and claim handling management issues

    • Negotiate with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims

    • Participate in sales presentations to prospective clients

    • Assist the client in preparing special claims servicing instructions focusing on the client's specific needs and taking into consideration the structure of their insurance programs

    • Review and comment on policy wordings for account teams

    • Review of claims with clients/insurers/loss adjusters regularly

      Cultural Expectations :

      • Determination - unsatisfied until we are the best. We go the extra mile for clients and colleagues.

      • Ownership - Responsible to each other, our clients, and our goals.

      • Teamwork - Together we attain greater success.

      • Sincerity - Giving and receiving direct and caring communication


        • Post-secondary education and/or relevant work experience

        • Holds or commits to obtain appropriate provincial license within probationary period

        • Additional insurance qualifications/designations (e.g. CIP, CRM) is considered an asset

        • Possesses excellent knowledge of coverage and analytical skills in policy interpretation

        • Aware of relevant insurance legislation and major insurance-related court decisions

        • Understanding of Michigan no-fault auto liability

        • General knowledge and/or experience with multiple lines of insurance coverage with detailed knowledge in specialized coverage lines considered an asset

        • Prior experience in claims consultation with larger risk accounts

        • Strong communication skills - both verbal & written, as well as effective time management and organizational practices

        • Results-oriented with strong client service emphasis and focus

        • Good computer skills with proficiency in email, word processing and spreadsheet software as well as working knowledge of presentation software

        • Excellent interpersonal and strong negotiating skills

          Department Claims Management
          Required Experience: 5-7 years of relevant experience
          Required Travel: Negligible
          Required Education:
          HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at
          EEOAA Policy
          E-Verify Program
          We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
          Hi, we're HUB.
          In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
          When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
          And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.
          About HUB International
          Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit

Keywords: HUB International, Chicago , Claims Advocate, Other , Chicago, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds