Product Support Specialist - Dynacor
Company: Medline Industries, Inc.
Posted on: May 28, 2023
Provide in depth knowledge and support to various internal
product and sales teams.
- Work collaboratively with the Product Support team to ensure
that all incoming customer/sales requests are reviewed and resolved
or passed to the appropriate group.
- Resolve intermediate to difficult problems, while collaborating
with more senior level employees on more complex
- Accurately cross-reference and/or research external brands to
identify corresponding Medline products.
- Identify and report training deficiencies to Product Manager or
Senior Product Support Specialist. Access gaps in product offerings
and work with the relevant product manager to set-up new vendors
- Report product issues/concerns.
- Report deficiencies and coordinate with the relevant Product
Manager or Senior Product Support Specialist to discuss the set-up
of new vendors and items.
- Provide administrative support and respond to sales rep
questions as needed. COVID-19 Vaccination Please be aware that
Medline requires all employees starting in this position to be
fully vaccinated against COVID-19. This position will require the
successful candidate to provide proof that they are fully
vaccinated by their start date. Medline is an equal opportunity
employer, and will provide reasonable accommodations to those
individuals who are unable to be vaccinated for COVID-19 consistent
with federal, state, and local law. Education
- High school diploma or equivalent. Relevant Work Experience
- At least 1 year customer service experience. Additional
- Intermediate level skill in Microsoft Excel (for example: using
SUM function, setting borders, setting column width, inserting
charts, using text wrap, sorting, setting headers and footers
and/or print scaling). PREFERRED QUALIFICATIONS: Education
- Bachelor%26rsquo;s degree. Relevant Work Experience
- Previous healthcare experience.
Keywords: Medline Industries, Inc., Chicago , Product Support Specialist - Dynacor, Other , Chicago, Illinois
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