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Lead Data Scientist - Operations Performance

Company: United Airlines
Location: Chicago
Posted on: May 28, 2023

Job Description:

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Key Responsibilities:
Collaborate with cross-functional teams to design, develop, and maintain predictive models and advanced analytics solutions that drive actionable insights and optimize various aspects of our airline operations with an emphasis on Tech Ops performance.

  • Engage with domain experts to understand business challenges, identify data-driven opportunities, and enhance decision-making and operational efficiency.

  • Conduct data mining, data cleaning, and feature engineering to ensure high-quality datasets for analysis and modeling.

  • Develop, implement, and maintain state-of-the-art models (e.g. machine learning, statistics or optimization) models and advanced analytics solutions to create actionable business insights for better future operational outcomes.

  • Effectively communicate complex data insights and model results to non-technical stakeholders in a clear and concise manner.

  • Stay current with industry trends, emerging technologies, and best practices in data science and machine learning to ensure the continuous improvement of our analytics capabilities.

    United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
    What's needed to succeed (Minimum Qualifications):

    • Bachelor's degree (Data Science, Computer Science, Mathematics, Statistics, or a related field)

    • 5+ years of experience or schooling in data science, machine learning, optimization, statistics or a related field

    • Coursework or work experience with statistics, machine learning, optimization, big data analytics and/or forecasting techniques

    • Ability to work with cross functional groups, strong relationship building skills

    • Demonstrated expertise in designing, developing, and deploying machine learning models and advanced analytics solutions with business results

    • Proficiency in Python, or R, or experience with machine learning libraries, or familiarity with SQL, or experience working with relational and non-relational databases

    • Exceptional analytical, problem-solving, and critical thinking skills

    • Excellent communication and presentation skills, with the ability to convey complex concepts to non-technical stakeholders

    • Strong interpersonal, verbal and presentation skills

    • Highly organized, and the ability to multi-task competing priorities

    • Demonstrated ability to create business value

    • Must be legally authorized to work in the United States for any employer without sponsorship

    • Successful completion of interview required to meet job qualification

    • Reliable, punctual attendance is an essential function of the position

      What will help you propel from the pack (Preferred Qualifications):

      • Master's degree or higher

      • 1+ years of airline business experience

      • 1+ years designing and programming/coding data structures for large-scale computer models

      • Technical Operations, Network Operations Center, Network Planning or Flight Operations experience

      • Black Belt certification and demonstrated results through utilization of DMAIC

      • Prior experience in the aviation industry or a strong understanding of airline operations is a plus

      • Knowledge of United/industry data sources

      • Structured programming for large-scale computer models

        United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application
        Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

Keywords: United Airlines, Chicago , Lead Data Scientist - Operations Performance, Other , Chicago, Illinois

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