Account Supervisor
Company: Schafer Condon Carter
Location: Chicago
Posted on: September 20, 2023
Job Description:
Summary: We're seeking a driven and strategic Account Supervisor
to join our team! This person will manage scope and project
activity across a growing account, delivering successful results
while building client rapport and credibility. Core
responsibilities include serving as the primary day to day account
lead, supporting integrated team members on key initiatives, and
managing financial performance of the account. We're looking for a
positive leader with a bias towards action to join our team and
make an impact.
Responsibilities
- Strategic and tactical day to day leadership of clients for
multiple businesses/business units
- Stay alert for opportunities to grow client business;
understand client's category and consistently provide value for
their space
- Manage the development of the creative product from input
through completion with a commitment to creative excellence
- Lead planning, budgets, presentations, and blueprint/roadmap
development for divisions of responsibility
- Manage and develop junior team members to maximize delivery,
product excellence and team member growth
- Manage delivery of ongoing Client correspondence including
status reports and conference reports
- Develop strong and collaborative Client and cross-functional
team relationships
- Quickly and effectively resolve client concerns to ensure
client satisfaction
- Manage project scopes and budgets keeping the client engaged
and revising as needed
- Build relationships with finance, resource management, and
operations teams to ensure appropriate workload and staffing
Qualifications
- 6+ years of marketing communication experience with 4+ years of
agency experience
- Word, Excel, and Keynote skills essential; working knowledge of
agency billing software a plus
- Understanding of agency strategic and project management
processes and ability to turn them into action for themselves and
teams
- Excellent written and oral communication skills; is an active
listener who can read a room and efficiently lead
meetings/conversation
- Experience managing, mentoring, and inspiring junior team
members
- Experience creating scopes, contributing to forecasts, managing
budgets, and overseeing financial processes (estimating, billing)
from an Account Management perspective
- Able to guide/judge creative to be on strategy; offers concise
input and direction to the creative department, to inspire and lead
in the development of outstanding creative product
- Broad scope of independent judgment and situational leadership
with a strong desire for ownership and accountability
- Problem-solving attitude with conflict resolution skills
Keywords: Schafer Condon Carter, Chicago , Account Supervisor, Other , Chicago, Illinois
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