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Front Desk Fitness in Chicago, IL at The Metropolitan

Company: Chicago, IL, United States
Location: Chicago
Posted on: November 19, 2023

Job Description:

Job Description


We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.


Job Summary
The Front Desk Attendant is responsible for creating the first and last impressions of the Club experience for the Members by providing all Warm Welcomes, Magic Moments, and Fond Farewells.
Day-to-Day


  • Ensure that all Members and Guests check-in when using the Fitness/Spa/Sports Club and that all Members are addressed by name.
  • Answer telephones promptly and courteously and direct all calls to the appropriate areas.
  • Must be knowledgeable of the following as applicable: tennis court reservation policy, Personal Training, Fitness Programs, Youth Center reservation policy, Group Exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
  • To maintain cleanliness of front desk areas, and occasional light cleaning of fitness equipment/areas, locker rooms, and towel laundry.
  • To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
  • Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recovery, any complaints as soon as possible.
    About You


    • Customer service experience.
    • Certification in CPR, First Aid and AED.
    • High school diploma, or equivalent. Have more questions? Check out ourInvited Jobswebsite to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks:LinkedInInstagram Twitter Facebook

      Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
      This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.

Keywords: Chicago, IL, United States, Chicago , Front Desk Fitness in Chicago, IL at The Metropolitan, Other , Chicago, Illinois

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