Registrar Operations Assistant
Company: National Louis University
Posted on: November 20, 2023
Registrar Operations Assistant
Who We Are: National Louis is a 135+ year old university that has
been grounded in the values of innovation, access, excellence, and
equity from its inception. As an institution we believe in
providing access to educational opportunity and that education is
our greatest lever for social and economic mobility. We are a
student-focused community that is committed to continuous
improvement and asks how do we become more "student ready" so that
we may better serve our students. We believe that through education
we are able to empower change and build healthy communities. Our
community works hard in the service of students and supports one
another like a family. What We Offer: At National Louis University
we offer our employees an innovative environment to work together
and inspire the ideas that will make an impact. As our external
environment changes, our employees are provided the opportunities
and tools needed to grow both personally and professionally to
remain successful. NLU employees and dependents are offered a wide
range of benefits, including but not limited to, Health Insurance
benefits, Retirement benefits, Paid Time Off and Educational
Benefits. Job Summary: The Registrar Operations Assistant is
responsible for delivering support services to both students and
administrative personnel, including academic faculty, college
staff, and academic advisors. The function of this position is to
serve as the primary point of contact and receptionist for the
Office of the Registrar, ensuring a seamless and professional
interface with all stakeholders. In addition to front-line
responsibilities, this position plays a pivotal role in maintaining
and managing databases related to transfer equivalency while
contributing to the integrity and accuracy of academic records.
During high-demand periods, the operations assistant may be called
upon to provide backup support to fellow office staff, ensuring the
efficient operation of the office and consistent delivery of
- Provide daily immediate and courteous
information and assistance to students, faculty, university staff,
and other interested parties regarding all questions of the
Registrar's Office. This includes acting as the primary phone
support for the office.
- Maintain the Transfer Equivalent Database (TES) by adding,
editing, and removing course equivalancies.
- Provide back-up support to Transfer Articulation Analysts
(TAA's) during peak time by assisting with transcript
- Identify problems in operations processes and make
recommendations for revisions or updates.
- All other duties as assigned.
- Associate's Degree
- Familiar and comfortable with changing technology.
- Strong computer skills and knowledge of Office Software
- Experience working with a variety of people and have
exceptional communication skills, including when collaborating with
multiple college departments.
- Highly organized and have the ability to adapt quickly to
- Strong attention to detail required.
- Strong problem-solving capabilities.
- Prior experience in a university environment preferred.
- Knowledge of computerized student information systems-knowledge
of BANNER database systems preferred.
- Detail orientation/Quality Focus: Has established a track
recorded of producing work that is highly accurate, demonstrates
attention to detail and reflects well on the organization. Is
personally committed to high quality work and encourages others to
have similar standards.
- Ethics, Integrity, Values: Demonstrates an unwavering
commitment to do what is ethically "right". Consistently tells the
truth unless doing so would violate confidentiality or compromise
the safety or privacy rights of students or others. Behaves in a
manner fully consistent with stated intentions and commitments,
even when there is no one to witness activities.
- Interpersonal Communication: Communicates effectively and
appropriately. Uses good judgement as to what to communicate to
whom as well as the best way to get that accomplished. Speaks in a
clear and credible manner, selecting the right tone for the
situation and audience. Listens to others and allows them to make
- Ability to Learn New Skills/Learning/Growth Ability: Tends to
learn new skills quickly on his/her own AND apply them both quickly
and effectively to work situations.
- Sensitivity/Compassion: Shows genuine sensitivity to the needs,
feelings and capabilities of other people. Deals with others in a
pleasant manner. Treats others with respect and consideration.
- Team Orientation: Establishes and environment that creates
incentives for, and eliminates barriers to a team environment. For
example, articulates common goals, communicates how individual
roles contribute to team success, provides both clear direction and
sufficient resources while removing or reducing obstacles to team
success. Work environment/Physical Demands/Travel Requirements:
Work in a climate controlled environment with minimal safety/health
hazard potential or work hazards. Requires average agility and good
physical condition. Ability to lift and carry moderately heavy
materials weighing up to approximately 25 to 30 pounds. Work may
require sitting, near vision use for reading and computer use,
lifting, stooping, bending, stretching, walking, standing, pushing,
pulling, reaching, and other physical exertion. NLU Inclusion
Statement: National Louis University is deeply committed to serving
its community, advancing access and equity, and ensuring that all
individuals are welcomed and valued. We are dedicated to fostering
a culture where diversity, equity, and inclusion remain at the core
of who we are. These are more than just words to us: they are truly
a way of life for the NLU community. We recognize that differences
in abilities, age, ethnicity, gender (identity and expression),
race, religion, sexual orientation, socio-economic status, and
background bring richness to our work environment. We affirm
diverse perspectives, innovative contributions, and authentic
presentations of self from every member within the NLU community.
We believe inclusion is grounded in the actions we intentionally
take each day. Our goal is to inspire and empower NLU employees and
community members to cultivate an environment where we collectively
focus on uplifting and advancing our institutional culture.
Please Include the following along with your application:
- Resume (Required)
- Cover Letter (Required)
NLU Employees please also submit an Internal Posting FormApply for
this job online
Keywords: National Louis University, Chicago , Registrar Operations Assistant, Other , Wheeling, Illinois
Didn't find what you're looking for? Search again!