Quality Specialist Supervisor
Company: Ferrero
Location: Franklin Park
Posted on: November 20, 2023
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Job Description:
.Job Location: ---Franklin Park---Company descriptionFerrero is
a family-owned company with a truly progressive and global outlook
and iconic brands such as Nutella--, Tic Tac--, Ferrero Rocher--,
Raffaello--, Kinder Bueno-- and Kinder Surprise--. As the love for
our brands continues to grow, so too does our global reach.
Represented in more than 50 countries, with products sold in more
than 170, the Ferrero Group is loved by generations around the
world. The secret to our global success? 38,767 --dedicated
employees who celebrate care and quality to craft a business,
careers and brands we are proud of. Join us, and you could be one
of them.Diversity StatementFerrero is committed to building a
diverse and inclusive culture in which all employees feel welcomed
and appreciated and have the same opportunities. We believe all of
our people are equally talented in their own way. In nurturing the
curiosity and natural abilities of our employees, we provide them,
generation after generation, the means to succeed personally and
professionally, enabling them to craft their journey at Ferrero.
The diversity of our talents is what makes our work environment
multicultural, innovative and highly rewarding.Ferrero N.A.
provides--equal--employment--opportunities--(EEO) to all employees
and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability or genetics.About
the Role:This position is located in Franklin Park (Chicago), one
of the major Ferrero plant acquired in North America with 700+
employees producing iconic products: Butterfinger and Baby Ruth.The
Quality Supervisor is a key functional and management position in
the Ferrero Quality Organization, and is in charge for quality and
Food safety, of a full section of the plant producing a line of
products. As a member of the Quality Leadership Team of the plant,
this position reports directly to the Head of Quality. You will
manage directly a team of 2 members and is actively involved in
cross functional work with Production, R&D/Technology,
Engineering, Maintenance. The Quality Supervisor supports the
implementation of the Ferrero Food Safety and Quality Standards in
replacement of the standards in place before the acquisition. You
will guarantee that the production unit operates in compliance with
Quality & Food safety standards determined by Ferrero Quality
Department. The Quality Supervisor will lead root cause analysis
related to Non-Conformances. Actively involved in the continuous
improvement process and implement related actions. Responsible for
employees' Quality training and development, in order to assure the
achievement of quality objectives.Main Responsibilities:1.
Participate with the Food Safety & Quality Systems supervisor, and
the head of quality for the plant, in the development and in the
implementation or new standards when required.2. Maintain Product &
Process Quality StandardOverview the application of the product and
process quality specifications, using the corporate information
system and SAP.Manage and guide activities performed by operators
on the production line.Manage the documentation, instructions and
records.Analyze trends and performance indicators, calculate and
communicate KPI's at multiple levels.Supports the production
department for all quality matters related to the production
process3. Verify the application of our Quality system procedures,
following ISO 9001 model and group requirement.--4. Verify the
application of our Food Safety systems procedures, following GFSI /
FSSC22000 model.Periodically verifies the effectiveness of the food
safety plansEnsure results are recorded in company reports and
forms5. Verify the application of our GMP rules.6. Manage
Non-Conformance for her/his area:Manage products on hold for
quality reasonsManages non-conformitiesManages the root cause
analysis for NC and consumer complaints7. Responsible with his/her
team for Final Product Release8. Train employees:Plans, organizes,
provides training to the employees in production and support
functionsSupports operators to verify that the auto-control
activities are executed correctly.Provides all the necessary
trainings in respect of GMP9. Team managementManagement of her/his
team to ensure that all activities are performed on time.Ensure
that all team members are trained on related procedures and operate
in compliance with the work instructions and procedures.Organize
work schedule and priorities of her/his team.Manage the yearly
performance evaluation of direct reports.Who we are looking
for:EDUCATIONB.Sc Degree in Food Science, Food technology
preferred, or other related fieldEXPERIENCEMinimum 4 years in a
Quality Supervisor role in a plant in food industryFamiliar with
Food safety systems, quality systemsKnowledge and experience in
Root Cause Analysis and Problem-Solving TechniquesSPECIFIC
KNOWLEGEKnowledge of raw materials, quality assurance and quality
control.Experience of GFSI standards (FSSC 22000, SQF, BRC)
required, Quality Standard ISO9001 is a plus.Internal auditing
experience is an assetAbility to conduct presentations and training
sessionsExcellent analytical and organizational skillsAbility to
prioritize and handle multiple tasks and deadlinesDemonstrated
ability to work effectively with othersStrong communication skills
in a multi-cultural environmentHow to be successful in the role and
at Ferrero:Consumers, quality and care are at the heart of
everything we do. So, to be successful at Ferrero, you'll need to
be just as consumer and product centric as we are - dedicated to
crafting brilliant results for consumers around the
world.--#FNA.
Keywords: Ferrero, Chicago , Quality Specialist Supervisor, Other , Franklin Park, Illinois
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