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Tenant Services Coordinator

Company: Maxonic Inc.
Location: Chicago
Posted on: May 15, 2024

Job Description:

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a *Tenant Services Coordinator*.*Job Description:**Position: Tenant Services Coordinator**Duration: 13 months**Rate: $30.4 -* *$32/hr on w2**Location: Chicago, IL **Description:*Tenant Services Coordinator - Onsite position. BA/BS or equivalent plus 3-5 years experience in a business office; strong personal computer skills (Word, Excel, PowerPoint). Provide a single point of contact for Property Operations customer service demonstrating a positive, enthusiastic customer service experience. Performing this function often involves face to face tenant contact. Assesses tenant and service needs for the property and assigns priority to each request. Directs and monitors service requests to assigned staff. Resolves complex or critical situations involving tenants and visitors: consults manager for guidance as needed (e.g., complaints, etc.) or provides recommendations for resolution to manager. Facilitates a multi-disciplinary and collaborative approach to tenant and visitor customer service and interdepartmental problem solving/service delivery. Identifies, analyzes, and communicates key tenant service issues/trends and reports findings and recommendations to management. Provides vendor and contractor management through scheduling of services, adhering to contract requirements including insurance compliance, obtaining bids, processing of requisitions and invoices, managing purchase orders, and meeting with account representatives to ensure customer satisfaction. Assists in the preparation of the annual expense budget, provides proposals to tenants for additional services and coordinates billing in accordance with the lease, and coordinates building expense projects. Independently plans and executes activities such as room scheduling, signage, catering, support staff and equipment, and preparation and distribution of notifications, in support of projects and meetings as appropriate. Assists with developing and maintaining policies, procedures, reference material and related tools with team and Manager to ensure tenant/visitor satisfaction goals are met. Authors responses on behalf of Manager or department. Performs other duties as assigned by Manager. Utilizes appropriate resources within the institution, division and department to manage and complete each assigned task and/or project. Develops and maintains relationships with all customers and suppliers, especially vendors who support equipment within the department. Provides support to Division Director and Vice President as needed. Plans, executes, and resolves all routine technical needs of the Property Operations office. Sets meeting priorities, identifies objectives and materials needed for meetings, and exercises judgment to ensure appropriate parties attend meeting.*About Maxonic:*Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.*Interested in Applying?*Please apply with your most current resume. Feel free to contact Jaspreet Singh ( 510-613-4990) for more details.Job Type: ContractPay: $30.40 - $32.00 per hourSchedule:* Monday to FridayWork Location: In personby Jobble

Keywords: Maxonic Inc., Chicago , Tenant Services Coordinator, Other , Chicago, Illinois

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