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Patient Scheduling Coordinator

Company: Usa Clinics Group
Location: Northbrook
Posted on: May 15, 2024

Job Description:

As a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No medical experience? No worries! We offer comprehensive training that will allow you to feel comfortable with thoroughly helping patients.This is a full-time position, based out of our Corporate Headquarters located in Northbrook, Illinois.Bilingual in English and Spanish, Russian or Greek highly preferred.ResponsibilitiesReceive inbound retention calls from current customers in a multi-line call center environmentAccommodate scheduling needs of existing patients including future appointmentsMake outgoing confirmation and follow up callsMake outbound calls to patients to re-establish patient careUse pivot/rebuttals for customer retention and acquisitionEducate customers on membership features, offerings, billing and charges to retain customerAct with urgency to meet and resolve customers needs and problemsDemonstrate knowledge of servicesEnsure customer issue follow-up is completed on time and accuratelyBuilds rapport and constructive and effective relationships.Expediently handle all problems, issues, and challenges with professionalismAdditional duties as required#INDM1by Jobble

Keywords: Usa Clinics Group, Chicago , Patient Scheduling Coordinator, Other , Northbrook, Illinois

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