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Maitre D

Company: Mercadito
Location: Chicago
Posted on: September 4, 2024

Job Description:

About Mercadito:
Established in 2008, Mercadito is a renowned restaurant known for its vibrant atmosphere, exceptional service, and delicious Mexican cuisine. With over 300 seats, we offer a dynamic and fast-paced environment where guests can enjoy a unique dining experience. We are committed to providing excellent service and creating memorable experiences for our guests.

We are seeking an experienced and charismatic Maitre D' to lead our host team. The Maitre D' will ensure that our guests receive a warm welcome and exceptional service from the moment they arrive until they leave. This role requires strong leadership, excellent communication skills, and the ability to manage and motivate a diverse team.

This is a full-time position that requires flexibility to work evenings, weekends, and holidays as needed. Expect a 40hr work week.

The ideal candidate will greet and seat guests, ensuring a smooth and efficient flow of service while handling reservations, special requests, and complaints with professionalism and grace. They will maintain a visible presence on the floor, interacting with guests to ensure satisfaction. The candidate will lead, train, and mentor the host team, participating in regular team meetings and training sessions to ensure high standards of service. They will oversee the daily operations of the dining room, ensuring professionalism, and monitor and manage the pacing of the restaurant as required. Additionally, they will address and resolve any issues or conflicts that arise with guests and ensure that the ambiance of the restaurant is inviting and aligns with Mercadito's brand.

Qualifications:

  • Experience: Minimum of 2 years of door experience in a high-volume restaurant
  • Education: High school diploma or equivalent
  • Skills:
    • Strong leadership and team management skills
    • Excellent interpersonal and communication skills
    • Ability to remain calm and composed under pressure
    • Proficiency in reservation and point-of-sale systems
    • Knowledge of food and beverage service standardsCompensation:
      • Competitive hourly pay based on experience, plus tipsMore detail about Mercadito, please visit

Keywords: Mercadito, Chicago , Maitre D, Other , Chicago, Illinois

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