PERSONAL BANKER
Company: TRUSTBANK
Location: Justice
Posted on: September 28, 2024
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Job Description:
Description:Join our team of professionals in Wheaton and find a
rewarding career at TrustBank. Recognized in 2024 as one of
America's Best Regional Banks, TrustBank was founded in 1912 and we
have been Growing Prosperity Together ever since.TrustBank-Wheaton
is seeking enthusiastic and entrepreneurial team members with a
positive mindset, motivation and strong communications skills.JOB
TITLE: PERSONAL BANKERDEPARTMENT: WHEATONREPORTS TO: MARKET
PRESIDENTFLSA STATUS: NON-EXEMPTTYPE OF POSITION: FULL-TIMEJOB
SUMMARYDevelop highly personalized customer relationships.
TrustBank is focused on Wealth Management and Commercial Banking.
The position is responsible for greeting customers and providing
new accounts, and cross-selling banking and wealth management
services. Address more complex transactions with ease and
confidence. Communicate effectively with current and prospective
customers, providing exceptional customer service at all times.
Project a professional image for TrustBank that encourages your
network and the DuPage County community to choose TrustBank.DUTIES
AND RESPONSIBILITIES Promote TrustBank, its Core Values and its
Service Standardso Ensure that customers receive prompt and
courteous service.o Cross-sell products to customers to meet their
needs.o Represent TrustBank at community functions and in your
network to generate new relationships. Provide Excellent Customer
Serviceo Opening new business and personal accounts.o Issue and
redeem certificates of deposit. IRA knowledge a plus.o Assist
customers in resolving account related problems.o Determine product
suitability to best meet customer's needs. Work with the team for
friendly, efficient and accurate operation of the banko Remain
flexible to scheduling needs during all Wheaton location business
hours. (M-F 8 AM - 6 PM)o Open and close bank when needed. Other
banking dutieso Occasional teller functionso Administrative
functions within the brancho Customer support by phoneo Establish
proper identification of all new customers and adhere to compliance
guidelines.o Order ATM/Debit cards and update information,
activate, etc.o Process check orders/re-orders for customerso Other
duties as assignedWORKING CONDITIONSThe position is a full-time
position, working 40-hours per week. Banking hours are Monday
Friday, 8 AM 6 PM. Schedule is subject to change based on the needs
of the bank. The noise level in the environment is usually
moderate. The duties of the job may require the employee to stand,
walk, use hands, and feel objects, tools, or controls, reach with
hands, arms and talk or hear. Ability to lift 25-pounds. Vision
abilities include close vision, distance vision, peripheral vision,
depth perception and the ability to focus.COMPANY
BENEFITSCompetitive Compensation with incentive opportunity and
discretionary year-end bonus. Comprehensive employee benefits,
including medical, dental, vision, disability, life insurance, HSA
contribution, and Section 125 Paid vacation, sick, personal, plus
federal holidays 401k with ESOP and a discretionary employer match
in bank stock Tuition reimbursementDISCLOSURESTrustBank recognizes
that people are our bank's strength, and we place a high value on
diversity and inclusion. We do not discriminate on the basis of any
protected attribute, including race, religion, color, national
origin, gender, sexual orientation, gender identity, gender
expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. In
accordance with applicable law, we make reasonable accommodations
for applicants' and employees' religious practices and beliefs, as
well as any mental health or physical disability needs. The best
talent will acquire the position.This job description may be
subject to change and is not intended to be all-inclusive. The
employee may perform other related duties to meet the ongoing needs
of the organization.Equal Opportunity
Employer/Disability/VeteransUpdated May 30,
2024Requirements:EDUCATION and/or EXPERIENCEMust have high school
education and be able to master on-the-job training requirements.
Associates degree or higher in business or finance is preferred. A
minimum of two years in retail banking experience is required.
Banking certifications are ideal but not necessary.REQUIRED SKILLS
AND ABILITIESExperience in customer sales, relationship management,
and cross selling skills are desired. Must be proactive, have
problem solving skills, work collaboratively, and be able to
develop product and compliance knowledge. The ability to perform
detailed work with accuracy and cash handling skills are essential.
Must have the ability to articulate financial concepts to customers
and answer questions they may have. General working knowledge of
mortgage and lending products and services and wealth management
services offered by the bank.TECHNICAL SKILLSAbility to use
computer for data entry, word processing, MSOffice, and may be
assigned Excel spreadsheet work. Knowledge and ability to learn the
bank's data processing system. Use of personal computer,
calculator, telephone, shredder, scanner/copier, and other general
office equipment.PI86c4b1fab75f-26289-35350098
Keywords: TRUSTBANK, Chicago , PERSONAL BANKER, Other , Justice, Illinois
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