Guest Service Aide - JW Marriott Chicago (1400260X)
Location: Chicago
Posted on: September 30, 2024
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Job Description:
It?s a powerful feeling, to belong. It?s inspiring people to do
more than they thought they could. It?s leading the way by rolling
up your sleeves to accomplish a common goal. It?s taking a passion
and turning it into your vision. Belonging is what it feels like to
work at Marriott. If this sounds like the place for you, join
us.
The JW Marriott Chicago, located at 151 W. Adams, Chicago, IL 60604
is currently hiring a Guest Service Aide.
Responsibilities include:
Greet and escort guests to rooms. Open doors and assist
guests/visitors entering and leaving property. Inform guests of
property amenities, services, and hours of operation, and local
areas of interest and activities. Identify and explain room
features to guests (e.g., use of room key, mini-bar, ice and
vending areas, in-room safe, valet laundry services). Transport
guest luggage to and from guest rooms and/or designated bell area.
Assist with luggage storage and retrieval. Assist guests/visitors
in and out of vehicles, including assisting guests with
loading/unloading luggage. Supply guests with directions. Arrange
transportation (e.g., taxi cab, shuttle bus) for guests/visitors,
and record advance transportation request as needed. Communicate
parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents,
injuries, and unsafe work conditions to manager. Maintain awareness
of undesirable persons on property premises. Ensure uniform and
personal appearance are clean and professional, and maintain
confidentiality of proprietary information. Welcome and acknowledge
all guests, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats (e.g. small
print). Move at a speed that is required to respond to work
situations (e.g., run, walk, jog). Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Move over sloping, uneven, or slippery
surfaces as well as up and down stairs and/or service ramps. Reach
overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested by
Supervisors.
To submit your application for this job, please go to:
marriott.taleo.net/careersection/2/jobdetail.ftl?job=1400260X
Marriott International is consistently recognized as an employer of
choice around the globe by FORTUNE and Working Mother magazines,
DiversityInc, Great Places to Work Institute, and the CRF institute
among others. Visit our newsroom to learn more:
news.marriott.com
Connect and network online with us:
facebook.com/marriottjobsandcareers
twitter.com/marriottcareers
linkedin.com/company/marriott-international
weibo.com/marriottcareers
Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Chicago , Guest Service Aide - JW Marriott Chicago (1400260X), Other , Chicago, Illinois
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