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Solution Architect Team Lead

Company: CyberCoders
Location: Evanston
Posted on: June 15, 2019

Job Description:

Solution Architect Team Lead
We are looking for a Solution Architect Team Lead. Someone who is a "people lead", who can lead and motivate his/her team. You must have experience working with enterprise customers in both the US and Internationally. You will also meet with customers in order to solve complex problems that the support team hasn't been able to solve.

NOTE: You must be fluent in English. Being fluent in Spanish and/or Portuguese is a bonus.


What You Will Be Doing
In this role you will be:

- Leading a team of Solution Architects that are handling a portfolio of clients from contract signature to production deployment. (The team is based in Chicago and Sao Paulo.)
- Supporting team and clients on all project activities: Requirements gathering, Scoping, Solution definition & Implementation
- Training and onboarding new team members
- Acting as an escalation point for client issues as well as internal needs
- Ensuring project goals are delivered on time and on budget
- Mediating conflicts and mitigate project risks
- Understanding customer needs - Being able to listen to customer needs and analyze their use case to details
What You Need for this Position
- At least 5 years of experience in Software delivery projects with international large enterprise
- Experience managing a team under customer success/operations
- Technical background with APIs, product implementation, and integrations
- High communication skills with customers and key executives
- Deep business understanding of the customer business & market
- Experience in functional requirement gathering and scoping of software projects with large customers
- Know-how in project management methodologies
- Excellent personal communications skills
- Willing to work in different time zones around the globe
- Fast & sharp - Working in an energized environment that needs to adapt fast changes and implement them quickly
- Self-learner and thinking out of the box
- English mandatory, Spanish/Portuguese - advantage



So, if you are a Solution Architect Team Lead with experience, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Chicago , Solution Architect Team Lead, Other , Evanston, Illinois

Click here to apply!

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