ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Home Senior Representative

Company: Mommy Jobs Online
Location: Oak Park
Posted on: July 15, 2019

Job Description:

Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers? Then a CSR Virtual Servicing role may be the role for you! These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills. Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. Associates will also utilize a variety of systems and tools to efficiently service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is heard is fully leveraged. Success in this role requires the following: - Regular and predictable attendance is required. - The ability for you to be a passionate customer service advocate with past experiences for you to draw upon - Strong time management and multi-tasking skills in a virtual environment - Ability to be self-motivated and communicate confidently in a remote environment - Capable of working through changes and challenges by problem solving to achieve the desired result - Possess strong decision making ability and pay close attention to detail - High level of autonomy and ethical self-management in a highly audited setting - Willingness and acceptance to be nimble when servicing customers - Comfort with schedules that will most likely require afternoons or evenings and at least one weekend day, often inclusive of split days off - Excellent grammar, verbal, and vocal skills - Exceptional listening, questioning and call control techniques - Knowledge of digital servicing Virtual Servicing Associate (Work at Home) additional expectations: - This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers. - Ability to sit in front of a PC monitor for extended periods of time - A high speed broadband internet service provider is required in the home office space - No dial up or Satellite internet service providers permitted - A hardwired internet connection is required upon start to perform the duties of this job - The Internet service provider speed/bandwidth must be 3 megabyte per second or higher (minimum required). Please contact your internet service provider for confirmation. - Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/ - The internet connection can only be used for our purposes during your schedule. - Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues. - The virtual servicing department operating hours are 8am 12am (7 days a week) - The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future. Basic Qualifications: - At least a High School Diploma, GED, equivalent certification, or military experience - At least 2 years customer service experience OR at least 6 months work at home/virtual working experience Preferred Qualifications: - Bachelors Degree or military experience - 2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services Pay: $18.00 hr To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLrhonda when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Chicago , Home Senior Representative, Other , Oak Park, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


6K Sign-On Truck Drivers Class A Company Drivers. - Mishawaka
Description: CLASS A CDL TRUCK DRIVERS:SOAR TRANSPORTATION GROUPPAY INCREASE 7/4/19Base Pay 44 /mi Bonuses Accessorial Pay Average of 60 /MILE Regardless of Hire Date OR Experience PLUS NEW 6000 Sign on BonusThere (more...)
Company: Soar Transportation Group
Location: Mishawaka
Posted on: 07/22/2019

CDL A Truck Drivers - $3,000 Sign on Bonus!. (Mishawaka) - Koch Trucking Inc Marine
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Mishawaka
Posted on: 07/22/2019

CDL A Truck Drivers - 12 Months Experience OK - $3K Sign on Bonus!. (Mishawaka)
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Mishawaka
Posted on: 07/22/2019


Regional CDL A Flatbed Owner Operator Truck Drivers
Description: Enjoy the freedom of the road with a dynamic, growing company that has been in business over three decades. Tri-State is currently seeking Class A OTR Owner Operators. Truck MUST have sleeper cab (more...)
Company: Tri-State Expedited Service
Location: Mishawaka
Posted on: 07/22/2019

CDL A Truck Drivers - Bonuses Available!!. (Mishawaka)
Description: MUST Have CDL A What We Offer:Average Weekly Pay 1380 plus 8 bonus checks a year and all the extra pays. Minimized downtime with contracted freight and less brokerage. Flexible home time that is managed (more...)
Company: s&s transport
Location: Mishawaka
Posted on: 07/22/2019

CDL A Truck Driver - Home Every Weekend - Great Bonus Opportunities!. (Mishawaka)
Description: Great pay and equipment make FirstExpress a winning career destination.You can earn ongoing pay increases based on performance with no top out You can also earn an average of 2,500 yearly bonuses for (more...)
Company: FirstExpress
Location: Mishawaka
Posted on: 07/22/2019

CDL A Flatbed Truck Drivers - Earn Up To $2,000 Per Week!. (Mishawaka)
Description: OTR Flatbed Positions Available OTR Flatbed Position: 1700 to 2000 per week driving flatbed.Our drivers typically run between 2500 and 3300 per week.Our fleet is comprised of late model tractors and (more...)
Company: Forward Freight Systems
Location: Mishawaka
Posted on: 07/22/2019

Now Hiring: Costco
Description: Easy Application
Company: Costco.FindDreamJobs.com
Location: Mishawaka
Posted on: 07/22/2019

OTR CDL A Team Straight Truck Drivers - Earn Over $1,500/Week!. - Tri-State Expedited Service
Description: Enjoy the freedom of the road with a dynamic, growing company that has been in business over three decades. Tri-State is currently seeking OTR CDL A Team Straight Truck Drivers. What We Have To Offer:Earn (more...)
Company: Tri-State Expedited Service
Location: Mishawaka
Posted on: 07/22/2019

Regional CDL A Truck Drivers - Up to $5,000 Sign On Bonus!!!. (Mishawaka)
Description: Student Drivers Must Have CDL A License At Hart Driver Solutions, we understand that drivers are American Heroes. Drivers are the heartbeat of the American economy, making great personal sacrifices so (more...)
Company: Hart Driver Solutions
Location: Mishawaka
Posted on: 07/22/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds