ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Risk Events Business Lead

Company: Capital One
Location: Bensenville
Posted on: October 13, 2019

Job Description:

77 West Wacker Dr (35012), United States of America, Chicago, IllinoisAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Risk Events Business LeadThe US Card Partnerships team provides oversight of and support for private label credit card programs. The Risk Events Business Lead will oversee the discovery and remediation of breakdowns in operational systems and processes for a retail partner.The RoleProvides oversight of Risk Events and Issues for the US Card Partnerships business, including collecting data, measuring performance against requirements, and providing guidance to the partner. Manages the process infrastructure and provides centralized oversight of Event and Issue remediation. Identifies and implements process improvements. Acts as a subject matter expert to effectively partner with client to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions.Responsibilities:

  • Develops a relationship with external partner and guides them through Risk Event and/or Issue remediation
  • Manages the backlog of risk events and issues and oversees day-to-day work of team
  • Facilitates cross functional meetings, internally and externally, to develop collaborative remediation plans
  • Drives investigation of root cause and problem solving for remediation projects
  • Works with the business and partner to analyze and interpret Risk Event and/or Issue results to help partner understand implications and determine appropriate corrective actions
  • Makes recommendations and provides guidance to the partner
  • Understands and utilizes all Risk Management tools and systems available
  • Coordinates with partner to ensure timelines are met and remediation projects move forward
  • Researching and problem-solving as needed to support the business and the partner
  • Training and development of others as necessaryAn Ideal Candidate Possesses:
    • Demonstrated outstanding communication, relationship building and collaboration across cross-functional teams, and with external partners
    • Strong problem identification, resolution and analytical abilities
    • Experience in management of multiple projects concurrently in an autonomous environment
    • Subject matter expert in designated Risk Methodologies and corporate risk practicesBasic Qualifications:
      • Bachelor's Degree or Military Experience
      • At least 5 years of experience with operations management, project management, or risk event managementPreferred Qualifications:
        • At least 3 years of Risk Event Issue management experience
        • At least 1 year of experience with PRIME system of record
        • At least 3 years of experience in Customer Payments & Transactions, Loyalty, or financial services
        • Project Management Certification
        • Six Sigma Certification or BPM CertificationAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Chicago , Risk Events Business Lead, Other , Bensenville, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Mishawaka
Posted on: 10/22/2019

Real Estate Specialist -- Quick Interview Process
Description: Job Description Real Estate is a fast-paced and exciting industry that is always moving and changing. We are searching for creative, dynamic and bright Real Estate Specialists to join our company. Buying (more...)
Company: Cressy & Everett Real Estate
Location: Mishawaka
Posted on: 10/22/2019

Class A CDL Lease Purchase Truck Drivers - Mishawaka
Description: CDL-A LEASE PURCHASE OPPORTUNITIESNEW CDL-A Lease OpportunitiesMake the living you ve always dreamed of at J amp R Schugel Our CDL-A lease opportunities provide professional truck drivers like you (more...)
Company: J & R Schugel
Location: Mishawaka
Posted on: 10/22/2019


VIRTUAL ASSISTANT
Description: Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, (more...)
Company: Mommy Jobs Online
Location: Elkhart
Posted on: 10/22/2019

Physician Assistant- Surgery- Cardiothoracic
Description: We are in search of a Physician Assistant with strong surgical experience. This role will have you working alongside physicians performing coronary artery bypass surgery, aortic valve surgery including (more...)
Company: Cameron Craig Group
Location: Mishawaka
Posted on: 10/22/2019

CDL-A Flatbed Owner Operator Truck Driver
Description: CDL-A OTR OWNER OPERATOR TRUCK DRIVER JOBSGrow Your CDL-A Business With Flatbed, Step Deck Heavy Haul Routes At Bennett Motor Express, we know there s nothing more important than family. In fact, our (more...)
Company: Bennett Motor Express
Location: Mishawaka
Posted on: 10/22/2019

Flatbed Lease Purchase Opportunity | $0 Down
Description: Job Description: Are you ready to become your own boss BESL makes it easy to own your truck with 0 down and no credit checks Our top earners in 2018 earned 369,000 gross with the average earning (more...)
Company: BESL Transfer Co.
Location: Elkhart
Posted on: 10/22/2019

Personal Lines Team Lead
Description: Commercial Lines Team LeadMission of the Commericla Lines Team Lead -To serve and grow the book of clients assigned to you by providing marvelous customer service, educating the client,
Company: Clevenger Insurance Agency
Location: Elkhart
Posted on: 10/22/2019

Retail Sales
Description: OverviewThe Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the merchandise, (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Elkhart
Posted on: 10/22/2019

Registered Nurse - RN - Elkhart
Description: DaVita is seeking a Registered Nurse who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with (more...)
Company: DaVita
Location: Elkhart
Posted on: 10/22/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds