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Dispatch Supervisor

Company: Roto-Rooter Services Company
Location: Lombard
Posted on: November 12, 2019

Job Description:

US-IL-LombardOverviewChicago Call Center - Dispatch OperationsWe currently have an excellent opportunity available for a Dispatch Coordinator..ResponsibilitiesCreate a team environment focusing on employee moralComplete reporting on weekly and monthly basisMonitor dispatch team performanceImprove the quality of service to our customers and reduce lost opportunitiesCreative thinking to improve dispatch processesComplaint resolutionResponsible for dispatch procedure improvements that will enhance dispatch efficiencies and increase sales and job count for the branchesEnsure company initiatives are being adhered to, i.e. proper distribution of jobsProblem solving with branch and call center personnelCreate daily lunch schedulesReports to Dispatch Operations Manager RequirementsMinimum high school diploma or equivalent Excellent accuracy, oral and written communication skills Must be flexible in work hours Prior supervisory experience requiredCandidate must possess the ability to create an upbeat, motivating environmentAbility to multitask and adapt in a fast-paced, team environment BenefitsAt Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:Medical BenefitsPrescription Drug CardDental InsurancePaid VacationPaid TrainingLife Insurance401K Savings PlanTuition Reimbursement EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.Advertising TagsIN1231PM1#GD1 PI115055809

Keywords: Roto-Rooter Services Company, Chicago , Dispatch Supervisor, Other , Lombard, Illinois

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