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Credit Specialist

Company: Dahl Consulting
Location: Naperville
Posted on: November 11, 2019

Job Description:

Title: Credit Representative
Location: Naperville IL
This is a 12 month assignment with possibility for extension or conversion.
Pay Rate: $18-20/hour plus benefits (health, dental, life insurance, 401K)
- Candidates MUST completed an MS Excel skills test

Summary:
Credit Representative to be part of the Credit Services Department located in Naperville, Illinois. The Credit Representative is responsible for an assigned portfolio of key accounts, managing all aspects of collection and portfolio management activities necessary to mitigate risk, reduce AR aging and DSO.
Job Responsibilities:
--- Initiate required collection activities and B2B client communications, utilizing collection software, customer portals or websites, and other available methods as needed. Recommend appropriate course of action for dealing with delinquent accounts.
--- Gain understanding of customer's "procure to pay" processes and assist in carrying out or providing recommendation for process improvements. This may include by working with sales or other departments to help gain knowledge and improve efficiencies to increase cash flow and remove barriers preventing payment.
--- Possess strong account ledger reconciliation skills and ability to learn or navigate complex billing, payment methods or deductions. Some payment application may be required.
--- Disciplined approach to account follow-up using recommended guidelines. Ensure adequate notation and transaction coding required to monitor statuses and track progress on collection or resolution of past due items.
--- Utilize various methods to Identify disputes and or billing errors and facilitate dispute resolution process.
--- Manage credit order queue by reviewing orders to mitigate risk including the analysis of credit limits, terms, payment history and internal judgment. Communicate decision as required.
--- Monitor account credit limits and reports. Collaborate with Sales and Financial Analyst to gain understanding and information needed for additional review.
--- Display strong communication, organizational and workload management skills. Consistently apply and enforce processes, strategies, policies and procedures. Have the ability to coordinate actions of others to drive resolution. Ability to multi-task and prioritize as needed.
Basic Qualifications
--- Bachelor's degree in Finance, Accounting, Economics or a related field OR High School Diploma/GED and 5+ years experience in Credits/Collections
--- Experience in Microsoft Office Suite software. Intermediate to Advanced skills in Excel
Preferred Qualifications
--- Previous analytical experience with high aptitude for research, analysis, and problem solving skills
--- Effective communication skills with all levels within the organization, both oral and written
--- SAP, GetPaid
--- Excellent organizational and time management skills, with ability to manage multiple priorities or multi-task.
--- Strong attention to detail
--- Customer service focused; ability to partner with internal/external contacts
--- Problem resolution skills and experience
--- Demonstrated initiative with ability to work both independently and with a team
--- Ability to maintain a positive attitude and adapt to a continuously changing environment

Keywords: Dahl Consulting, Chicago , Credit Specialist, Other , Naperville, Illinois

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