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Business Analyst

Company: Press Ganey
Location: Chicago
Posted on: March 28, 2020

Job Description:



Business Analyst



Location



IL - Chicago



Functional Area



Technology



Employment Status



Regular




Apply Now

About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Position Description/Overview:

The Business Analyst position will be responsible for leading the collaboration between business, operations, and technology stakeholders to create business and functional requirements for software enhancements and new products. This role will work closely with Managers and Development Teams primarily in an Agile software development environment to ensure that new feature requirements are clearly documented, communicated, and delivered. This role will be located in either our Chicago or South Bend office. The candidate selected will be required to sit in either one of these markets.

Essential Duties and Responsibilities



  • Responsible for eliciting requirements through interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.








    • Function as a subject matter, process, and operational expert working closely with product owners to define business problems and develop alternative solutions.








      • Responsible for leading design discussions and presenting solutions to groups within the company. Provide training and education on solutions when applicable.








        • Responsible for being the liaison between the business units and technology teams.








          • Decompose vision and high-level requirements into detailed technical solutions, processes, procedures, training, and standards



          • Use a wide range of communication methods to gather necessary information and evangelize the goals of the Client Solutions team. Examples would include, policies, processes, procedures, meeting notes, and workflow diagrams.




            Qualifications

            The ideal candidate for this opportunity will possess the following work experiences and skillsets:



            • Bachelor's Degree or equivalent work experience



            • 3-5 years previous experience as a Business Analyst in similar environment



            • Proven experience of generating and documenting functional requirements, including business rules, use cases, process flows and proof of concepts.



            • Self-starter who can work alone or as part of a larger project team.



            • Strong interpersonal skills (working with a range of business users).



            • Good presentation / facilitation skills.



            • Understanding of standard systems project methodology (agile and waterfall).



            • A structured thinker, but have capability to think outside the box.



            • Competent interacting with key managers and executives in the business area of the company.



            • Self-managing and task / deadline focused.



            • Experience working in Rally is preferred but not mandatory.




              All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

              For more information about Press Ganey, visit our web site at pressganey.com .

              Press Ganey Associates, LLC. is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

              Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Keywords: Press Ganey, Chicago , Business Analyst, Professions , Chicago, Illinois

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