Sr. Solutions Consultant-Salesforce

Company: Ascend Technologies
Location: Chicago
Posted on: April 10, 2021

Job Description:

Ascend Technologies enables business growth with innovation and technology. We help clients make IT investments with confidence, eliminate threats, meet the needs of the business and optimize user productivity. Our team of over 165 U.S.-based information technology professionals enable business growth through innovation and technology.

At Ascend Technologies, we are driven by teamwork, integrity, accountability, transparency and a can-do attitude. We are growing together because we have built a team of people that keep our commitments, create open, two-way lines of communication and pride ourselves in working collaboratively.

Ascend has an exciting opportunity for a Sr. Salesforce Consultant. This is a 100% remote position. If you are inspired by the opportunity to work with the latest technology and innovations and want to work on a team that that does the right even when it is hard, we encourage you to apply today!

PURPOSE

In this project delivery role, you will be leading and coordinating projects to ensure that our customer's objectives are accomplished within timelines and budgets. This role will work closely with the customer to understand, prioritize and document business goals and solution requirements. This is a customer-facing role and requires someone who is friendly, knowledgeable and stays calm under pressure.

Responsibilities

Prepare and Plan

• Organize time, project load, and internal/external resources
• Create and execute project plan/schedule
• Create an estimation of Effort with Project Milestones (Sales Engineering)
• Create and Execute Project Plan/Schedule
• Create and Deliver Regular Project Status Updates
  
  Design and Configure
  
  • Document high level user stories in the backlog
  • Collect and document detailed requirements and acceptance criteria
  • Analyze and Evaluate Business and Technology Requirements to Formulate Effective Solutions
  • Configure Salesforce to Fit Business and Technical Requirements
  • Demonstrate Project Delivery, Obtain Feedback, and Adjust as Needed
  • Prioritize backlog for project team
  • Write Test Cases and Facilitate Testing
  • Deliver Project Training
    Lead
    
    • Provide project management leadership and guidance
    • Deliver project on time, within budget and scope complete
    • Successfully build and nurture long-term customer relationships
    • Prepare presentations and effectively facilitate meetings
    • Track issues and risks, communicate status and escalate concerns to internal and external stakeholders appropriately
      Collaborate
      
      • Manage a development team on projects providing oversight and leadership through the entirety of the project; this could include customer-side team management.
      • Tactfully work with customers to address out of scope requests and coordinate with key stakeholders to re-align expectations or seek additional scope/budget
      • Create and Deliver Regular Project Status Updates
      • Understand the sales process
      • Understand the Salesforce ecosystem
        Travel up to 15% may be required.
        
        Minimum Skills And Experience
        
        • B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field
        • 5+ years of experience overseeing the technical direction, development, and implementation of Salesforce (SFDC) software solutions
        • Salesforce certifications preferred--Certified Administrator
        • 5+ years of consulting experience
        • In-depth understanding of coding languages (Java, JavaScript)
        • Previous project management experience is advantageous.
        • Possess working knowledge of and a commitment to greater understanding of evolving Salesforce and related technologies
        • Ability to define problems, collect data, establish facts, and draw valid conclusions that demonstrate good judgment
        • Ability to work independently in a collaborative, open team environment with minimal supervision.
        • Must demonstrate a high level of proficiency in business analysis, negotiation, problem solving, and interpersonal skills
        • Efficient communication skills
        • Strong organizational and leadership skills
        • Sound knowledge of various operating systems and databases
          WHAT WE OFFER:
          
          We are offering a challenging and interesting opportunity with extensive responsibilities in a dynamic and fast-growing company! We are proud to provide an extremely competitive benefit package including: flexible paid time off, comprehensive medical plan options, dental, vision, flexible spending accounts, transit accounts, disability coverage, life insurance, employee assistance programs, 401k, and a fun and engaging work environment.
          
          Ascend Technologies is an Equal Opportunity Employer. Our company views diversity as a powerful force in the workplace. Your experience, education, certifications, and drive to succeed make you uniquely qualified. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic prohibited by federal, state or local law.
          
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Keywords: Ascend Technologies, Chicago , Sr. Solutions Consultant-Salesforce, Professions , Chicago, Illinois