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Logistics Coordination Supervisor

Company: Canon USA
Location: Woodridge
Posted on: April 10, 2021

Job Description:

Location: US-IL-WoodridgeRequisition ID: 24761Category: Supply Chain/LogisticsPosition Type: Full-TimeOverviewSupervises the daily work effort of the Customer Delivery Center group of employees. Responsible for the day-to-day operations, with focus on operational objectives, and development of policies and procedures. Ensures policies and procedures executed. Supports Manager in assigned projects. Develops and evaluates employees. Manages escalations and determines resolution to ensure standards of business operations are met. Key resource in working with cross functional groups. Responsible for supporting all the Logistics functions to help ensure corporate objectives. Responsible to ensure group has knowledge and tools to perform job. Responsibilities- Organizes and supervises the daily activities of the teams to ensure optimum productivity and customer satisfaction. - Monitors and measures team member performance to ensure adherence of established standards. - Ensures a highly professional and productive staff by conducting or coordinating training for new hires. Cross-trains staff for all processes and procedures to ensure improved efficiencies of operations; ensures refresher training for all CDC employees- Interacts with internal and external customers when escalation is required.- Works with interdepartmental staff to professionally resolve any discrepancies and issues that may arise.- Works effectively with other department supervisors to resolve issues in a professional and efficient manner.- Works effectively with third party vendors in resolving issues - Provides guidance and assistance to staff when handling complex and or sensitive customer issues.- S21 Super user responsible for training and user guides.- Makes routine daily transaction level decisions, escalates to Manager as necessary. - Performs all required supervisor tasks (Interviewing, training, employee development, employee discussions); addresses any employee issues and documents appropriately.- Develops and motivates employees within department.- Manages key metrics and indicators to measure performance and acts upon results accordingly Qualifications- Bachelor's degree in a relevant field - Requires 5 years of relevant experience and management experience.- Ability to work overtime especially during the last week of the month or for business continuity is required.- Highly effective oral and written communication skills.- Minimum 2 years of Supervisory experience in an Administrative/business operations environment with a track record of quality, attention to detail.- Strong phone contact skills.- Excellent PC skills required. Advanced knowledge of Excel and Microsoft Word.- Experience supervising in a dynamic and multifaceted environment. Company OverviewAbout our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.If you are not reviewing this job posting on our Careers' site, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags#LI-KG1 #PM20 #CSACB PI133534021

Keywords: Canon USA, Chicago , Logistics Coordination Supervisor, Professions , Woodridge, Illinois

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