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Senior Data Analyst - Digital Customer Experience - Discovery and Personalization

Company: Nordstrom
Location: Chicago
Posted on: November 23, 2021

Job Description:

Job Description**This role is with our team in Chicago, however, if you live in a hub location that include Denver, Seattle, Los Angeles or Atlanta you may work remotely. If you live outside of these areas, you would need to relocate to Chicago** Nordstrom is a specialty retailer offering the very best in fashion and customer service since 1901. We live by five simple values that guide how we work together day to day and how we deliver results: we are customer-obsessed, we are owners at heart, we are curious and ever-changing, we extend ourselves to our peers and our customers, and we're here to win! Digital Customer Experience Discovery and Personalization is a growing, multidisciplinary team within a larger analytical sciences organization that thrives on collaboration and community. We use the power of data and AI to enrich the customer product discovery experience; improve and accelerate decision making; and bring Nordstrom's fashion authority into the digital space. We are committed to building teams that reflect the diversity of our customers, and active inclusion is core to how Nordstrom wins. We're an equal opportunity employer and encourage people from underrepresented backgrounds to apply. The Analytical Sciences organization at Nordstrom seeks self-starters and strong technical contributors who love to find new solutions to business problems using data. Position Summary As an integral part of our Discovery and Personalization team, the Senior Data Analyst is responsible for the analysis, development, and presentation of insights in support of improved decision making across the organization. The ideal candidate can think strategically about the needs of the business, build productive relationships with a diverse array of stakeholders, and possesses the skills to unlock rich, nuanced insights from complex data sources. A day in the life--- Partner with key stakeholders to define success and develop measurement frameworks Dive deep into complex business problems and provide insights on digital feature and AI model performance Collaborate with team members and business partners to deliver high quality solutions and recommendations to a variety of problems across the digital domain Bring data to life through storytelling in a clear and meaningful way to audiences with mixed levels of technical expertise You own this if you have--- 5+ years of professional experience analyzing complex data, drawing conclusions, and making recommendations. 5+ years of experience in extracting & manipulating large data sets from various relational databases using SQL 5+ years of applied data visualization experience (e.g. Tableau, ggplot). Strong coding skills in at least one statistical or programming language to import, summarize, and analyze data. Experience with statistical and machine learning algorithms (e.g. regression, classification and/or clustering). Clear and effective written and verbal communication and strong interpersonal skills. Bachelor of Science or equivalent experience preferred. This range may vary for candidates hired to work in locations other than Colorado. Minimum = $94,300/annually Maximum = $155,700/annuallyWe've got you covered---Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP ResourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .Nordstrom Careers Privacy Policy: - 2021 Nordstrom, Inc.Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Keywords: Nordstrom, Chicago , Senior Data Analyst - Digital Customer Experience - Discovery and Personalization, Professions , Chicago, Illinois

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