Software Consultant - Permanently Remote

Company: Avolution
Location: Chicago
Posted on: May 16, 2022

Job Description:

Are you a motivated, self-starter with coding experience and people skills?

Does the idea of using your experience and knowledge to help customers leverage our product sound interesting to you?

Do you want to work in a fully remote, collaborative team environment with hard-working and friendly co-workers?

If so, we want to talk to you! We have an excellent opportunity for a Software Consultant. This is a great position for someone with a technical background who desires a good balance of interaction with people (customers) and coding work. This position is permanently remote.

About The Company

The best of all worlds: join Avolution, a highly regarded, worldwide Enterprise Architecture Software house. With offices in Northern Virginia, Sydney, Singapore, and London, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive global growth. Benefit from our culture which is pragmatic, collaborative and technically excellent.

About The Role

We are looking for a smart, driven individual to work as part of a dedicated team that provides training, consulting, implementation, and pre-sales support to a diverse set of clients and prospective clients in the Americas Region.

In this exciting role, you will have many opportunities to work directly with our client base and have a wide range of responsibilities across the full lifecycle of our business functions. This role will be remote and presents an excellent opportunity for a motivated candidate early in their career to further their consultative and technical skills with a highly regarded software company in a rapidly expanding industry.

Specific product training will be provided, and you will need to gain an in depth understanding and knowledge of our Enterprise Architecture software and consulting/training approaches.

Responsibilities:

• Master Avolution's Enterprise Architecture product (ABACUS) and provide software training and guidance to customers;
• Understand customer requirements and provide product-oriented solutions and guidance related to their business needs;
• Provide specialist technical support for customer product related issues;
• Build relationships while managing customer's expectations;
• Develop scripts and leverage the REST API to meet customer requirements;
• Serve in the role of product expert to demonstrate ABACUS' capabilities;
• Identify patterns in customer/prospect interactions that can be used to create new content, influence the product development, and reinforce the marketing team's message;
• Convey customer feedback to Product Management teams and assist in testing new platform features and functionality.
  
  Requirements
  
  Successful Candidates:
  
  • Are comfortable speaking with customers regularly and helping them to leverage our software product.
  • Enjoy a laidback, collaborative environment where everyone works hard and enjoys connecting with each other.
  • Are looking for a long-term career opportunity. We strongly value loyalty to the company and long-term employees. If you are looking for a short-term position (i.e. less than 2-3 years) it would not be a good fit.
  • Are self-starters who are comfortable working with minimal direction and figuring out solutions to problems. We are looking for candidates who have the drive and motivation to continue learning and growing.
  • Are comfortable with ambiguity and complexity while being quick on their feet and can quickly and completely learn complex software tools.
    
    Requirements:
    
    • Bachelor's degree, preferably in Computer Science or related field such as Information Systems or Engineering.
    • Self-motivation, responsible work ethic, and comfortable in a position that grants autonomy.
    • Proven outstanding communication, presentation and writing skills.
    • An ability to deeply understand the customer's IT and business challenges, document findings and deliver demonstrations to key stakeholders (business and technical).
    • Understanding of software development concepts.
    • Proficient in programming/scripting. Desired technologies/platforms include .NET and C#.
    • Some knowledge of complementary technologies is preferred including MS Visual Studio, Postman, XML, MS Excel, and MS Visio.
      
      Benefits
      
      • Ability to work from anywhere within the US
      • Opportunity to join in-person team retreats
      • Comprehensive healthcare coverage that includes health, dental and eye insurance
      • Flexible working arrangement
      • 401K with company matching (after the first 6 months)
      • 20 annual PTO days that you are encouraged to use
      • 1 day of birthday leave per year
      • 10 annual sick days
      • Annual office supply allowance

Keywords: Avolution, Chicago , Software Consultant - Permanently Remote, Professions , Chicago, Illinois