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Emergency Medical Technician (EMT) / Public Safety Dispatcher

Company: Chicago Zoological Society
Location: Brookfield
Posted on: August 7, 2022

Job Description:


Emergency Medical Technician (EMT) / Public Safety Dispatcher



Job Function and Responsibilities

By working for the Chicago Zoological Society at Brookfield Zoo as a Seasonal Custodian you will gain valuable work experience to last a lifetime. You will make a meaningful difference by supporting a that takes PRIDE in everything we do. Every job at Brookfield Zoo is important to creating a safe, clean, family-friendly environment for our two million annual guests.

The Chicago Zoological Society/Brookfield Zoo offers all employees free admission for the employee and their immediate family, free admission to other Chicago cultural institutions, employee discounts, employee events, training and development opportunities, 401k retirement savings plan, bi-weekly pay checks, direct deposit, not to mention the chance to work outdoors and see animals every day! Free on-site parking is available for employees and Brookfield Zoo is also accessible by .

This temporary position typically works approximately 20 hours per week, based on the needs of the operation. Position requires rotating days off, varied starting times, working weekends and holidays and other schedule changes due to special events or operating needs. Valid Emergency Medical Technician certification and driver's license required. This temporary/seasonal position

The Dispatcher EMT (Seasonal) contributes to the success of the Chicago Zoological Society by responding to calls from employees and guests for emergency and routine assistance assuring a positive, safe and extraordinary guest experience under direction of the Police Operations Lieutenant or, in his/her absence, the Sergeant on duty.


  • Operates the Public Safety communication center. Promptly answers calls to the station and dispatches Police units accordingly. Maintains incidents cards for responding units.
  • Provides emergency medical assistance to guests and staff and performs ambulance duty as required. Medical assistance includes, but is not limited to patient transports, extrication, loading and unloading patient onto stretcher and in/out of the ambulance, and CPR/AED to basic life-saving under the guidelines set by Loyola University Medical Center. Completes required internal and state reports.
  • Contacts and coordinates communications with municipal agencies during emergencies and non-emergencies as necessary.
  • Maintains the Society's Lost and Found service for guests and staff.
  • Monitors the weather and fire alarm systems and notifies managers of identified issues.
  • Other related duties as assigned.

    Position Requirements and Specifications

    • One year of college related to Public Safety, such as Criminal Justice, Fire Science, or Emergency Medical training or two years of equivalent experience required.
    • Valid Emergency Medical Technician certification required; must remain current in Emergency Medical Services continuing education as mandated per licensing requirements.
    • Must be able to handle emergency situations calmly and be able to work effectively at all levels of emergency response.
    • Must be flexible and able to respond and adapt to changes and shifting priorities.
    • Must be able to communicate clearly and concisely and have strong interpersonal skills.
    • Eye for accuracy, completeness, and detail. Ability to juggle multiple projects and priorities.
    • Must be self-motivated, possess strong verbal and written communication and organizational skills.
    • Strong customer service orientation.
    • Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
    • A valid driver's license is required on date of hire.
      • One year experience preferred in police/EMS dispatching and working with the public.
      • Multilingual ability, Spanish fluency a plus. ADDITIONAL INFORMATION: This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. This is a temporary position working approximately 20 hours per week based on the needs of the operation. Position requires rotating days off, varied starting times, working weekends and holidays and other schedule changes due to special events or operating needs. Must gain a strong working understanding of department operations and procedures, along with an understanding of the Society's mission, vision, values and operating philosophies and how work activities impact the operation of the zoo and other departments.

        Additional Information

        The Chicago Zoological Society is an Equal Opportunity Employer.

        Workplace safety is the Chicago Zoological Society's top priority. We require all employees to be fully vaccinated for COVID-19 unless they request and receive a religious or medical exemption. New hires must have at least received their first vaccine dose prior to their start date and must test weekly until fully vaccinated. If fully vaccinated, new hires must receive the first booster, if due, within 30 days of their start date.

        Schedule Details

        As Brookfield Zoo is open 365 days a year, this position requires the availability to work any five days out of seven days each week with work shifts that are generally from four to eight hours in length. The position also requires rotating days off, varied starting times, working weekends and holidays and other schedule changes due to special events.

        Job Location

        Chicago Zoological Society-Brookfield Zoo

        Zip Code



        Public Safety



        Union Status

Keywords: Chicago Zoological Society, Chicago , Emergency Medical Technician (EMT) / Public Safety Dispatcher, Professions , Brookfield, Illinois

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