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LMS Support Analyst

Company: Forbes Technical Consulting
Location: Chicago
Posted on: November 26, 2022

Job Description:

LMS Support Analyst
100% Remote
6+ month contract
Contact: Mary Nugent at
Overview: End user support, system administration, and testing, for our global LMS, Saba Cloud (predominantly handling intake of all Saba L2/L3 support tickets using ServiceNow)
Required Skills:

  • Minimum 2 year HR functional experience with heavy system administration knowledge OR 2 year prior HRIS/HRMS, database or system administration experience required
  • Experience with informal project management and ability to see project from initiation to execution
  • Microsoft Word/PowerPoint proficiency required
  • Intermediate to advanced Microsoft Excel skills (v-lookups, pivot tables) required
  • Proven ability to build strong relationships and build credibility with internal teams
  • Ability to provide the highest level of service to customer base
  • Proven strong analytical, problem-solving, organization, writing, and communication skills
  • Ability to self-direct work, effectively multi-task, manage time, and meet deadlines
  • Quick learner and highly adaptable Ability to maintain confidentiality with internal HR teams
    Preferred Skills:
    --- Experience with designing and troubleshooting data interfaces and reporting
    --- Learning & Development experience

    Mary Nugent
    Senior Recruiting Consultant
    Forbes Technical Consulting
    Chicago, IL

Keywords: Forbes Technical Consulting, Chicago , LMS Support Analyst, Professions , Chicago, Illinois

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