LMS Support Analyst

Company: Forbes Technical Consulting
Location: Chicago
Posted on: November 26, 2022

Job Description:

LMS Support Analyst
100% Remote
6+ month contract
Contact: Mary Nugent at
Overview: End user support, system administration, and testing, for our global LMS, Saba Cloud (predominantly handling intake of all Saba L2/L3 support tickets using ServiceNow)
Required Skills:

• 
  
• Minimum 2 year HR functional experience with heavy system administration knowledge OR 2 year prior HRIS/HRMS, database or system administration experience required
  
• Experience with informal project management and ability to see project from initiation to execution
  
• Microsoft Word/PowerPoint proficiency required
  
• Intermediate to advanced Microsoft Excel skills (v-lookups, pivot tables) required
  
• Proven ability to build strong relationships and build credibility with internal teams
  
• Ability to provide the highest level of service to customer base
  
• Proven strong analytical, problem-solving, organization, writing, and communication skills
  
• Ability to self-direct work, effectively multi-task, manage time, and meet deadlines
  
• Quick learner and highly adaptable Ability to maintain confidentiality with internal HR teams
  Preferred Skills:
  --- Experience with designing and troubleshooting data interfaces and reporting
  --- Learning & Development experience
  
  Contact:
  Mary Nugent
  Senior Recruiting Consultant
  Forbes Technical Consulting
  Chicago, IL
  mnugent@forbestc.com

Keywords: Forbes Technical Consulting, Chicago , LMS Support Analyst, Professions , Chicago, Illinois