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Desktop Support Technician - Chicago, IL

Company: AA2IT
Location: Chicago
Posted on: March 19, 2023

Job Description:

Job Summary

We are looking for a Desktop Support Technician in Chicago, IL for a 3 month contract-to-hire opportunity providing white glove desktop support service.


  • 3+ years of Desktop Support Experience
  • HS Diploma or GED, AA or BS degree preferred
  • CompTIA A+ Certification preferred
  • Great customer service skills


    • Standard Level 2 desktop support
    • Deliver exceptional, white glove customer service
    • Interacting and servicing clients with any technical problem they are experiencing.
    • Be helpful, relatable, and pleasant while diagnosing and fixing their problems
    • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
    • Be helpful and understanding
    • Customize the customer experience for every individual
    • Prepare reports for analysis of product failure trends and service issues
    • Service customers with whatever technical issues they may have in the most pleasant way possible

Keywords: AA2IT, Chicago , Desktop Support Technician - Chicago, IL, Professions , Chicago, Illinois

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