Senior Solution Analyst - OrgBuilder - GAMMA
Company: Boston Consulting Group
Location: Chicago
Posted on: March 20, 2023
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Job Description:
Who We Are
Boston Consulting Group partners with leaders in business and
society to tackle their most important challenges and capture their
greatest opportunities. BCG was the pioneer in business strategy
when it was founded in 1963. Today, we work closely with clients to
embrace a transformational approach aimed at benefiting all
stakeholders-empowering organizations to grow, build sustainable
competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional
expertise and a range of perspectives that question the status quo
and spark change. BCG delivers solutions through leading-edge
management consulting, technology and design, and corporate and
digital ventures. We work in a uniquely collaborative model across
the firm and throughout all levels of the client organization,
fueled by the goal of helping our clients thrive and enabling them
to make the world a better place.
Practice Area Profile
BCG GAMMA combines innovative skills in computer science,
artificial intelligence, statistics, and machine learning with deep
industry expertise. The BCG GAMMA team is comprised of world-class
data scientists and business consultants who specialize in the use
of advanced analytics to get breakthrough business results. Our
teams own the full analytics value-chain end to end: framing new
business challenges, building fact-bases, designing innovative
algorithms, creating scale through designing tools and apps, and
training colleagues and clients in new solutions. Here at BCG
GAMMA, you ll have the chance to work with clients in every BCG
region and every industry area. We are also a core member of a
rapidly growing analytics enterprise at BCG - a constellation of
teams focused on driving practical results for BCG clients by
applying leading edge analytics approaches, data, and
technology.
What You'll Do
We are seeking exceptional candidates with experience and passion
to fill a Senior Solution Analyst position within BCG GAMMA. The
person in the Senior Solution Analyst role will play a critical
role in delivering and supporting BCG's client-facing end-to-end
reorganization solution, OrgBuilderTM. Candidates should possess an
entrepreneurial drive and have demonstrated experience in client
service. The main responsibility will be working directly with case
teams, for clients in a dedicated fashion, plus support strategic
business initiatives, and advanced capability & functionality
building for the internal team when not staffed. BCG GAMMA is an
integral part of BCG's strategy to develop premium digital client
service offerings in order to deliver superior value and sustained
impact, accelerates clients' speed to insights and define and
develop custom products to deliver unique offerings and services
that redefine the client experience in a rapidly evolving digital
landscape. BCG GAMMA has responsbilities for full-life cycle of BCG
proprietary data and software assets, from initial business case to
roadmap delivery, launch, and ongoing support operations. All of
BCG's core product capabilities are housed within BCG GAMMA
including product management, design, development, support and data
analytics experts who work in deep collaboration with BCG practice
areas, clients and consulting teams.
What You'll Bring (Experience & Qualifications)
POSITION RESPONSIBILITIES: Providing targeted, onsite support to
case teams/clients
Predominantly client-facing with expectation of being onsite
(50-80% travel)
Owns client delivery, drives adoption, and ensures our clients
realize value from our solutions
Acts as the main point of contact throughout the delivery program;
ability to manage complex client situations and lead resolution
towards mutual success and partnership
Owns tool & data modules and works with case teams and Org Design
Topic experts in delivering OrgBuilder for clients; Including
presenting insights, analysis, and results to client teams along
with providing client facing training as needed
Works together with the BCG case team, BCG's clients, and Org
Design Topic experts to understand client's processes, business
requirements, and delivery program specifics requirements
Contributes to and manages the OrgBuilder deployment plan with
clients, including tool configurations as well as setting and
managing client expectations
Delivers positive outcomes for client stakeholders through
proactive communication, orchestration of the right internal
resources, and effective management of the delivery program
Supports workshops with clients & BCG case teams as needed during
the delivery program Supports broader commercial agenda of the
solution
Represents OrgBuilder internally and externally including client
demos, presentations at topic area meetings and similar forums,
etc.
Builds deep client relationships to support positive future
commercial outcomes for our major products/solutions and the larger
BCG client service business
Build strong relationships with CT leadership in order for them to
be strong advocates for OrgBuilder and create further staffing
opportunities for the SA
Provides post-case support and counsel as part of overall solution
service model
Supports business development efforts through strong awareness of
client needs & demonstrated expertise in the solution
--- Works closely with the Product Leadership team, topic area team
and key BCG stakeholders on proposal support and associated
business development activities including strategic initiatives,
advanced analytics, data/ AI capability building, and thought
leadership incorporation into the product JOB
Education & Experience:
--- Undergraduate degree in business management or STEM fields
required; or advanced degree from a top tier institution
preferred
--- Experience in handling large datasets, excel modelling and ETL
tools like Alteryx
--- Experience in software configuration/setup/admin experience is
a nice to have
--- OrgDesign related experience strongly preferred, ideally in the
consulting industry
--- 4-6 years in a client service environment required
--- Travel will be required (50-80%) and may include international
travel
Key Competencies
--- Outstanding written and oral communication skills - able to
adapt communication style to multiple stakeholders and cultures as
part of a global team and support product communications (demo, in
PowerPoint and directly in proposal pitches etc)
--- Deep data analytics skills & capability with solid
problem-solving approach to "connect the dots" through leveraging
data analytics tools with no/minimal supervision from senior
colleagues for case/client support work or for product
implementation
--- Deliver ad-hoc requests from case or proposal teams to leverage
(benchmarking, market insights, internal/external) data/databases
(with no/very limited senior guidance)
--- Ability to take ownership and drive outcomes with accuracy,
strong attention to detail, and deliver outstanding customer
service
--- Entrepreneurial drive and demonstrated ability to achieve
stretch goals in an innovative and fast-paced environment
Candidates should be aware that BCG currently maintains a policy
requiring all US & Canada based employees to be fully vaccinated
against COVID-19. Newly hired employees must be fully vaccinated
prior to their employment start date. BCG is an equal opportunity
employer and will provide a reasonable accommodation to those
unable to be vaccinated for medical or religious reasons where it
is not an undue hardship to the company to do so as provided under
applicable federal, state, provincial and local law. FOR U.S.
APPLICANTS: Boston Consulting Company ("BCG") is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will be considered for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected Veteran status, age, or any other
characteristic protected by applicable law.
Candidates should be aware that BCG currently maintains a policy
requiring all US & Canada based employees to be fully vaccinated
against COVID-19. Newly hired employees must be fully vaccinated
prior to their employment start date. BCG is an equal opportunity
employer and will provide a reasonable accommodation to those
unable to be vaccinated for medical or religious reasons where it
is not an undue hardship to the company to do so as provided under
applicable federal, state, provincial and local law. FOR U.S.
APPLICANTS: Boston Consulting Group ("BCG") is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will be considered for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected Veteran status, age, or any other
characteristic protected by applicable law.
Keywords: Boston Consulting Group, Chicago , Senior Solution Analyst - OrgBuilder - GAMMA, Professions , Chicago, Illinois
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