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Veterans Preferred - Workday PSA (Professional Services Automation) Consultant

Company: WPP
Location: Chicago
Posted on: March 20, 2023

Job Description:

Military Veterans are Encouraged to Apply. - WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.

Role purpose

At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.

In this role you will be a member of the Workday Services team supporting and enhancing our existing Workday deployment, this role will grow as we further deploy and expand our Workday PSA and integrated applications for both coverage geographically and capability.

Reporting to the Workday PSA Product Manager this role is responsible for providing high-quality advice and support across Workday PSA. Working hand in hand with the wider Workday Services team you will build relationships with our process owners, Shared Service Centre, and stakeholders as a source of expertise and support in Workday PSA and integrated applications (Zimit,

The new Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP. This flagship programme will see Workday deployed across our global landscape to address the technology needs of Finance, Projects and our People function - so essentially it touches all of our employees to some degree. The key to this programme is that technology is an enabler for change, it's at the heart of what we do, but it's not all of what we do. The people aspects of this programme are vital to its success. This role will help deliver that success on an ongoing basis for many years to come.

Key Responsibilities

  • Act as SME for Workday PSA Module
  • Alongside your PSA experience you should become an expert on Zimit support,building capability to make changes without support from the vendor
  • Investigate any functionality being released/introduced and collaborating with other functional Workday resources
  • Maintain expertise on new functionality/features/capabilities in Workday and wider industry/PSA/technology trends
  • Accountable for maintaining up-to-date process documentation
  • Expert in the art of the possible with Workday and providing creative solutions
  • Safeguard global design standards and principles against competing requests for change
  • Solution and Develop Enhancements as assigned
  • Train other members of the team on Workday PSA and associated processes

    Skill Requirements
    • Global Workday PSA experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
    • Outstanding understanding of professional services processes and systems in a global organisation,
    • Ability to accurately collect information to understand and assess the clients' needs
    • Strong ability to inspire and engage with a diverse team and create an inclusive culture across geographical boundaries
    • Develop trusted relationships with key stakeholders in WPP IT and across the wider WPP business
    • Strong technical knowledge of integrations with ERP systems, Zimit, Workday and is a bonus
    • Creative solutioning and strong problem-solving skills
    • Excellent interpersonal and communication skills both with technical and non-technical audiences


      You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

      You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.

      You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.

      If this role hasn't captured your interest, that's ok! Would you consider sharing your opinion?

      At WPP, we're always trying to improve our hiring process, so your feedback is appreciated. Don't worry, all responses will not influence any future applications that you may make.

      The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.


      $130,000 - $184,999 USD

      WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

      Please read our Privacy Notice for more information on how we process the information you provide.

Keywords: WPP, Chicago , Veterans Preferred - Workday PSA (Professional Services Automation) Consultant, Professions , Chicago, Illinois

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