Technical Applications Analyst- Full time
Company: Shirley Ryan AbilityLab
Posted on: May 28, 2023
The Integration Programmer Analyst is responsible for design,
development, testing, deployment, administration, support and
ongoing maintenance for business and clinical information
technology. Works with business support and clinical teams in order
to elicit, analyze, communicate and validate requirements for the
business and clinical applications and their interfaces. Under the
direction of the Business Applications Manager or Senior Technical
Applications Analyst, performs as leader for small scale projects.
Complies with corporate and departmental policies and demonstrates
good communication skills
The Integration Programmer Analyst will consistently demonstrate
support of the Shirley Ryan AbilityLab statement of Vision, Mission
and Core Values by striving for excellence, contributing to the
team efforts and showing respect and compassion for patients and
their families, fellow employees, and all others with whom there is
contact at or in the interest of the institute.
The Integration Programmer Analyst will demonstrate Shirley Ryan
AbilityLab Core Attributes: Communication, Accountability,
Flexibility/Adaptability, Judgment/Problem Solving, Customer
Service and Core Values (Hope, Compassion, Discovery,
Collaboration, & Commitment to Excellence) while fulfilling job
The Integration Programmer Analystwill:
- User Support
The Integration Programmer Analyst will satisfy user support
- Supporting existing in-house developed and 3rd-party
applications (Systems Support and Development Role) or interfaces
(Interface Developer role) including installing upgrades, providing
enhancements and problem management.
- Resolving support issues according to Information Systems
policies, providing documentation to Senior Technical Applications
Analysts and Business Applications Manager for future
- Providing consultation on process analysis and design,
recommending alternative solutions, both automated and manual, to
meet those needs.
- Working with departments, team members, and other resources to
develop maintenance, testing, communication and conversion plans
for system changes following the change control process.
- Developing and retaining relationships with Shirley Ryan
Ability Lab clinical and business staff.
- Acting as liaison between Information Technology vendors and
- Serving on or leading appropriate Shirley Ryan Ability Lab
- Providing after-hours on call service as required.
- Project Support
Under the guidance of the Senior Technical Applications analyst or
the Business Applications Manager the Integration Programmer
Analyst will satisfy project support responsibilities by:
- Participating as a team member of large-scale software
initiatives. Work with Senior Technical Applications Analyst or
Business Applications Manager to establish timelines and ensure
projects are completed on time.
- Facilitating small-scale software development initiatives.
Utilize project management framework as defined by IS
- Determining goals and objectives of each small-scale project
and identifying all stakeholders, taking into the consideration the
provision of quality patient care, user needs and potential for
cost savings through reduction of work steps.
- Working with fellow IS staff and Shirley Ryan Ability Lab users
to develop detailed Unit Test plans, executing tests to verify
systems satisfy design requirements, and updating configuration
based on results.
- Developing and documenting Integration Test and User Acceptance
Test plans based on functional specifications.
- Documenting and managing issues and problems including
establishing a course of action for re-testing. As system bugs are
detected, troubleshoot errors, modify code and re-execute test
- Coordinating handoffs to operations, support and technical
staff in Information Systems.
- Developing documentation for training and/or
maintenance/support including problem resolution and escalation
- Complying with Policies and Procedures regarding IT Change
- Maintaining current knowledge of trends in information
Additional Project Support Responsibilities for Systems Support and
- Identifying and documenting business requirements and modified
- Developing SQL-based reports.
- Designing new in-house developed IT systems, specifying the
operations the system will perform and the way data will be viewed
by the user. In coordination with the Senior Technical Applications
Analyst or Business Applications Manager, present design to users
and once it is approved, work closely with the user team to
implement the solution.
- Assisting with 3rd-party system selection and deploying newly
acquired software systems.
- Developing data conversion/migration requirements and
- Monitoring and analyzing, on an ongoing basis, existing and
potential database systems, hardware and software, as directed by
Business Applications Manager.
- Working with users after the conclusion of IS projects to
measure results of the initiatives and ensure that goals and
objectives are achieved.
Additional Project Support Responsibilities for Interface Developer
- Designing new systems interfaces between Cerner, Microsoft
Dynamics GP and 3rd-party systems. In coordination with the Senior
Technical Applications Analyst or Business Applications Manager,
present design and once it is approved, work closely with the user
team to implement the solution.
- Building, troubleshooting, and supporting interfaces utilizing
a standard interface engine product.
- Implementing and updating interface engine software tools.
- User Training (for Systems Support and Development Role):
The Integration Programmer Analyst will satisfy user training
- Assisting with development of plans, strategies and tactics for
employee education to support new and existing system
- Developing end-user training materials for applications
software as needed.
- Collaborating with the Senior Technical Applications Analysts
or Business Applications Manager to provide user training,
conducting training sessions as necessary.
- Evaluating and monitoring training for effectiveness.
- Perform all other duties that may be assigned in the best
interest of the Shirley Ryan AbilityLab.
- Reports directly to the Business Applications Manager
Knowledge, Skills & Abilities Required
- Bachelor degree in information systems (e.g. Computer Science).
Work experiences can replace traditional educational
- Access and Identity management software knowledge (we currently
- Strong SQL skills including Stored procedures, views,
- SSIS experience
- SSRS experience
- Knowledge of healthcare business support processes in one or
- Experience working within Windows operating systems and
Microsoft Office tools.
- Personal computer skills necessary to prepare project plans,
presentations, flow charts, test plans, etc.
- Ability to work independently with users to define how
technology can drive business processes.
- Analytical skills necessary to resolve issues and/or increase
operational efficiency of the business support processes.
- Ability to pay close attention to details when designing,
implementing, documenting and maintaining system
- Interpersonal skills necessary to actively listen and
communicate effectively with IS peers and user community to deliver
and support systems based on user needs.
- Critical thinking and reasoning skills to identify strengths
and weaknesses of alternate solutions, conclusions and approaches
- Ability to manage small-scale systems implementation
- Knowledge of ANSI SQL scripting for troubleshooting.
- Ability and willingness to learn new tools and Business
Information Systems to be identified as part of SHIRLEY RYAN
ABILITY LAB's future core applications toolset.
Additional Knowledge, Skills & Abilities Required for Systems
Support and Development Role
- Minimum of 2 years of experience in a Systems Support and
- Minimum of 2 years of experience developing reports using SQL
- Minimum of 2 years of experience with Microsoft's SQL server
database management tool.
- Minimum of 2 years of experience with applications development
tools, such as .NET framework (e.g. ASP.NET, VB.NET), Windows
Server, IIS, and C#.
- A solid understanding of SharePoint 2010 environments and
experience with Visual Studio, SharePoint designer,
- Knowledge of Cerner reporting tools (CCL, Explorer Menu,
PowerInsight, etc.) a plus.
Additional Knowledge, Skills & Abilities Required for Interface
- Minimum of 2 years of experience in an Information Systems
Interface Analysts role.
- Minimum of 2 years of experience with healthcare integration
tools (for example, Corepoint or Mirth), Cerner Open Engine
software, or Web Services / Engines (examples including Biztalk,
SOAP standards, FHIR) incorporating HL7 V3 standards.
- Minimum of 2 years of experience with HL7, X12, XML
- Ability to manage and read interface messages, the ability to
compare interface messages to vendor specifications, and the
ability to research and identify issues and required interface
- Normal office environment with little or no exposure to dust or
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
of personnel so classified.
SRAlab is an equal opportunity/affirmative action employer. All
qualified applicants will receive consideration for employment
without regard to sex, gender identity, sexual orientation, race,
color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law.
Keywords: Shirley Ryan AbilityLab, Chicago , Technical Applications Analyst- Full time, Professions , Chicago, Illinois
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