Coordinator, Bus Maintenance
Company: Disability Solutions
Location: Chicago
Posted on: April 15, 2024
Job Description:
DescriptionSALARY$76,506.04POSITION SUMMARYUnder direction,
front line supervision ensuring cleanliness of CTA's bus fleet by
coordinating, supervising and overseeing bus servicers and other
staff assigned to the section. Maintains quality standards of
cleanliness for our customers in the areas of bus rolling stock
cleanliness and various campaign activities.QualificationsPRIMARY
RESPONSIBILITIES
- Visually surveys buses in the yard to determine if vehicle
should be pulled for immediate service or meets appropriate
standards to remain in scheduled cleaning cycle. Adjusts cleaning
schedule as appropriate. Investigates and responds to complaints
from internal and external customers and directs staff
accordingly.
- Coordinates yard and single shop activities of bus servicers
and other staff to meet quality and service standards. Conducts
random audits of yard activities at bus garage locations across
several routes to ensure adherence to schedule, production and
quality.
- Assists management with disciplinary interviews and
investigations regarding attendance and work performance.
- Prepares reports on work shift service and quality in order to
provide management with current state of the fleet
information.
- Determines if work techniques and equipment utilization of bus
servicers and other staff are appropriate to shift and location in
order to maintain consistent standards.
- Reviews work reports of bus servicers and other staff to
determine adherence to instructions. Reviews technical, training
and safety bulletins to keep staff informed of procedures.
- Interfaces with other departments to resolve problems such as:
material procurement, vehicle call-ins and personnel issues.
- Performs related duties as assigned.MANAGEMENT
RESPONSIBILITIESReporting to this position are the following
jobs:Job Title
- Bus Servicer
- Bus Servicer Apprentice
- Various incumbents within Bus MaintenanceCHALLENGES
- Maintaining quality service within tight budget constraints
compounded by high employee turnover and day-to-day
absenteeism.
- Maintaining a clean fleet of assigned buses under harsh
environmental conditions and high public usage.EDUCATION/EXPERIENCE
REQUIREMENTS
- High school diploma required. Experience as a Bus Servicer,
other applicable vehicle or facility maintenance experience, or
janitorial related experience preferred.
- One (1) year of experience supervising a large workforce
required.
- Experience working in a union environment preferred.
- Must possess a valid driver's license.PHYSICAL REQUIREMENTS
- Extensive moving, positioning self, ascending and descending.
Move, transports and maneuvers materials or equipment weighing up
to 75 pounds.
- Must possess the physical strength and agility to negotiate
various conditions in a bus yard.
- Must have the stamina to work excessive hours during emergency
situations with duration up to two weeks.
- Exposed to solvents and solutions used in cleaning, waxing,
stripping and graffiti removal
- Requires remaining in a stationary position for extended
periods of time and constantly operating a computer and other
office productivity machinery.
- Service Area Requirement: Exempt (Non-Union) employees must
live within the boundaries of the CTA Statutory Service Area either
at the time of employment or within 6 months of beginning
employment at CTA.KNOWLEDGE, SKILLS, AND ABILITIES
- General knowledge with collective bargaining agreements and
with union contract provisions governing Bus Servicers.
- Good verbal and written communication skills.
- Good customer service skills.
- Good multi-tasking skills to meet deadlines.
- Basic Microsoft Word, Excel, and PowerPoint skills.
- Ability to act as a team player.
- Ability to remain reliable and dependable under pressure.
WORKING CONDITIONS
- Subject to adverse weather conditions related to outside work
bus yards. Minimal office environment.
- May be required to be on-call 24/7, as needed, in order to
respond to emergencies.
- May be required to work various extended hours as necessary
during emergencies.
- Works a majority of time in bus yards.
- Works in close proximity to moving vehicles. Required to walk
in yard areas where footing may be uncertain.
- Works various hours and shifts subject to change weekly.
- Vacation and other time off requests are limited in periods of
special events and seasonal weather alerts.EQUIPMENT, TOOLS, AND
MATERIALS UTILIZED
- Expected to direct operation of automated tools and equipment
including but not limited to bus washers, pumps, floor
scrubbers/strippers, electric steamers and buffers. Expected to
operate office equipment, 8 channel radio and company/personal
vehicle.
- Required to carry and respond to a pager and company issued
cellphone at all times.
- Required to carry and respond to radio calls while on
duty.Additional DetailsPlease note, employees and/or union members
will be given priority consideration in the hiring process, per the
applicable labor contracts. Final salary will be determined in part
by the qualifications of the selected candidate and may be higher
or lower than target.Applicants, if hired,must comply with CTA's
residency ordinance.CTA IS AN EQUAL OPPORTUNITY EMPLOYERNo employee
or applicant for employment will be discriminated against because
of race, color, creed, religion, sex, marital status, national
origin, sexual orientation, ancestry, age, unfavorable military
discharge, disability or any other status protected by federal,
state, or local laws; except where a bona fide occupational
qualification exists We are committed to providing an inclusive
environment for our workforce and supporting the communities we
serve. CTA will make reasonable accommodations for the known
disabilities of otherwise qualified applicants for employment as
well as its employees, unless undue hardship would result. If you
require an accommodation in the application or hiring process,
please contact arc@transitchicago.com prior to the submission of
your application or upon notification of your actual test date. CTA
will work with you to determine if an accommodation can be
provided.During the hiring process, CTA?s Human Resources
department will contact candidates with next steps . Failure to
respond to these correspondences in a timely fashion may result in
your application being closed out for non-responsiveness.
Keywords: Disability Solutions, Chicago , Coordinator, Bus Maintenance, Professions , Chicago, Illinois
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