Estimator In Training
Company: The Boyd Group
Location: Kenosha
Posted on: April 15, 2024
Job Description:
Company: Gerber Collision & GlassWELCOME TO GERBER COLLISION &
GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of
the largest collision repair companies in North America. With $2+
billion in sales, over 800 locations and growing, our 10,000+ team
members across the United States and Canada are passionate about
delivering our goal to WOW Every Customer and Be the Best! We
invite you to join our team. Gerber offers a great place to launch
and grow careers. As we continue to grow, we have endless
opportunities for you to grow with us. Gerber Collision & Glass
recognizes, values and welcomes all applicants with unique talents
and abilities from all backgrounds and characteristics. All
qualified individuals are encouraged to apply, including
individuals with disabilities and Protected Veterans. Job
Description:Potential Earnings: $18 - $22 HourThe Estimator in
Training works closely with our Estimator to learn how to
effectively diagnose and prepare all estimates for repair in an
accurate, thorough, and profitable manner according to insurance
partner and company guidelines. Additionally, the Estimator
Apprentice is responsible for communicating the value Gerber
provides, resulting in a high closed sales ratio.Key Job
Responsibilities
- Ensure consistent execution of WOW (Wow Operating Way)
plan.
- Greets customer at repair drop off and builds rapport.
- Maps damage with customer (previous, current loss, WOW
opportunities).
- Handles repair mapping, takes initial photographs. Uploads
photos and notes to CCC One, along with arrival time, etc.
- Notifies production that vehicle has arrived and places in
production queue. Verifies estimate during teardown.
- Finalizes estimate using proper Repair Planning Template.
- Works with repair team to make sure notations on windshield are
correct and complete. Puts together final parts list.
- Uses Promise Date Caculator to set promise date. Calls customer
to review estimate and promise date.
- Updates customer regularly (with frequency, according to
standards determined by management).
- Participates in and contributes to the regularly scheduled
production meetings.
- Calls customers whose cars will be completed the next day.
Schedules with customer.
- Follow up with technicians after vehicle tear down and make
adjustments to estimate if needed.
- Assist insurance adjusters with damage reports, etc., and
provide service to insurance claim re-inspectors. Education and/or
Experience Required
- High school diploma/GED required.
- Prior customer service experience.
- Must currently possess or successfully complete 16 I-CAR units
within the first 12 months of employment.
- Preferred: 4-6 years related work experience. Photo-imaging
software experience preferred. Required Skills/Abilities
- Excellent communication skills.
- Computer literate. Knowledge of Microsoft products is
preferred.
- Good decision-making ability and sound judgment. Other
Requirements
- Must be able to walk, stand, stoop, kneel and crouch in
providing an accurate estimate of a vehicle's damage.
- Must possess clear vision in providing an accurate estimate of
a vehicle's damage. Please note, this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities, and activities may change at
any time with or without notice. The physical demands of your job
must be met to successfully perform the essential functions of the
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the job.
Benefits That Drive Your
SuccessGerber offers the comprehensive benefits you expect from an
industry leader, including:
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education OpportunitiesGerber Collision & Glass is
proud to be an equal opportunity employer committed to an inclusive
and diverse workplace. All qualified candidates will receive
consideration for employment, regardless of race, color, religion,
sex, sexual orientation, gender identity, national origin,
protected veteran status, disability, age, pregnancy, genetic
information, creed, marital status, or any other consideration,
prohibited by law or by contract.About UsGerber Collision & Glass
has been WOWing customers with our collision repair services for
over 80 years. Please visit to learn more about our company.
Keywords: The Boyd Group, Chicago , Estimator In Training, Professions , Kenosha, Illinois
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