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IT Support Analyst

Company: Eastridge
Location: Chicago
Posted on: May 15, 2024

Job Description:

Eastridge Workforce Solutions and our client, a growing law firm with an increasing presence in the United States, that handles civil, criminal, and regulatory matters and appeals across the United States, located in downtown, Chicago, is seeking an IT support analyst with a minimum of 2+ years providing IT support within a law firm, AM Law 200 firms. Hybrid Schedule, 2 days onsite.Primary Responsibilities:You will serve as the primary IT resource for the Chicago office while providing timely end-user support across the firm. Troubleshoot and resolve user/vendor issues, manage inventory, and assist with ongoing IT projects. Collaborate with end-users and endpoint systems to troubleshoot hardware and software issues.Coordinate the day-to-day operational IT activities, including new hire setup, audio and video conference presentations, office moves, and departures in the Chicago office.Provides immediate expert-level IT support for the configuration of workstations, laptops, phones, and standard/non-standard software applications used by the firm.Will interact and support the owners, partners, attorneys and legal support staff.Develop and maintain firm-wide IT support documentation.Requirements:Microsoft Environment (M365, O365 applications, Teams, Windows OS/Server, Azure, Defender)Vendor Solutions: NetDocuments, RingCentral, Mimecast4-year college degree required.Benefits: Use this link to learn more about benefits available to Eastridges temporary employees.From time to time Eastridges clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.#IPROPLUS#LI-BL2by Jobble

Keywords: Eastridge, Chicago , IT Support Analyst, Professions , Chicago, Illinois

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