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Production Support Analyst - Tier 2

Company: VirtualVocations
Location: Chicago
Posted on: September 3, 2024

Job Description:

A company is looking for a Production Support Analyst - Tier 2.



Key Responsibilities:

Must be flexible for off-business hour schedules and be able to support 24/7's on call support
Monitoring system live using multiple tools like OpenShift Monitoring tools, New Relic, Splunk, and AWS CW in production environment
Work on identifying the root cause analysis of production issues and collaborate with teams to resolve them


Required Qualifications:

AWS, Splunk, New Relic, and Open Shift experience
Experience in monitoring Docker, Kubernetes, Red Hat OpenShift Container Platform, and AWS Services
Knowledge of System Engineering Concepts and experience with Jira and Confluence
Bachelor's degree in a relevant technical field and 6-8 years of related experience
Candidates must be able to obtain and maintain a Public Trust clearance and have lived in the United States for 3 out of the past 5 years

Keywords: VirtualVocations, Chicago , Production Support Analyst - Tier 2, Professions , Chicago, Illinois

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