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Corporate Sales Service Phone Specialist (Seasonal)

Company: 1-800-Flowers
Location: Lake Forest
Posted on: November 23, 2020

Job Description:

Description Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept. The focus is on providing the exceptional sales and service required to capture and grow the corporate business. This position supports the sales reps in the processing of their customer's orders. Provide world class customer service to our customers while answering customer service related inquiries and processing orders. Answers customer's questions and resolve issues with both the business and the customer in mind. Checks work to ensure accuracy Requirements Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience. Excellent communication and listening skills and the ability to emphasize with our customers. Successfully maintaining the energy and initiative required to meet the demands of a very short and intense season Utilizing the telephone in customer contact Ability to stay positive under sometimes stressful conditions Must have knowledge of personal computers and basic math and business operations Seasonal positions start in October- through December with the possibility of overtime WORKING REMOTE, 8:30 AM - 5:30 PM, Extended hours and Saturdays may be required About Us For 40 years, The Popcorn Factory has delighted customers with flavorful popcorn and gourmet snack gifts. Headquartered in Lake Forest, Illinois, The Popcorn Factory specializes in fresh-popped popcorn using the finest corn grown in the United States. Each kernel is air popped using 100% corn oil and mixtures of classic and seasonal varieties, as well as unique flavor combinations. Offerings include iconic gallon tins, featuring exclusive designs, and packaging created for all celebratory and gift-giving occasions.

Keywords: 1-800-Flowers, Chicago , Corporate Sales Service Phone Specialist (Seasonal), Sales , Lake Forest, Illinois

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