Sales Representative
Company: Apex Systems
Location: Chicago
Posted on: April 11, 2021
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Job Description:
If you are qualified and interested in applying, please email
your resume to Khalaney at Kbarrie@apexsystems.com and a good time
and number you are available for a quick phone call to discuss the
role.POSITION TITLE: Project Refresh TechnicianLOCATION:
Washington, D.C.SHIFTS: 7am - 4pm / Mon-Fri (Flexible)LENGTH: 6
month contract to hireEXPERIENCE LEVEL:--3+ Years of
experiencePosition Summary: Looking for a Technology Refresh
Project Technician to support the upgrade of various end user
devices (e.g. laptop, desktop, thin client). The technician will be
responsible for performing hardware and software tasks face to face
with users or after hours in a fast-paced environment. Technicians
will provide configuration support for Microsoft Windows operating
systems (primarily Windows 10), perform quality assurance tasks to
validate images, replace/swap equipment and more. This position
requires excellent customer service and quick decision-making
skills to identify and resolve technical inquires when interacting
directly with customers.Job Duties and Responsibilities: * Work as
part of a group of technicians for fast-paced, Windows-based,
hardware refresh projects at customer locations around the National
Capital Region (NCR)* Unbox, label and tag new devices* Image of
PCs, laptops, thin clients for a Windows 10 migration* Configure
devices to include standard activities such as adding devices to
active directory, installing applications, configuring end-user
profiles and reimaging machines as needed* Wipe, decommission and
dispose of retired equipment* Respond in a timely matter to tickets
and work orders* Troubleshoot to diagnose issues; replace/swap out
equipment* Light phone support and documentation of standard
operating procedures for issue resolutionREQUIREMENTS:* DHS EOD
Eligible (Active DHS HQ EOD preferred, no DOD clearance required)*
Typically requires a bachelor's degree or equivalent and three
years of related work experience* Hands on experience imaging
Windows 10 devices* Familiarity with government IT environment and
administrative processes* Experience using ServiceNow IT Service
Management Solution* Top notch customer service skills and
excellent organizational skills.* Experience with hardware and
software support, troubleshooting, system imaging, hardware
break-fix support (i.e. laptops, desktops, and printers), refresh,
upgrade and deployment projects as well as excellent customer
service skills in a corporate environment.* Must have schedule
flexibility to work nights/weekends as required* Able to spend a
significant portion of the day unboxing and installing hardware.
Must be able to lift 25 lbs* Strong analytical, problem-solving and
decision-making capabilitiesEEO EmployerApex Systems is an equal
opportunity employer. We do not discriminate or allow
discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national
origin, ancestry, citizenship, genetic information, registered
domestic partner status, marital status, disability, status as a
crime victim, protected veteran status, political affiliation,
union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in
a manner consistent with the requirements of applicable law. If you
have visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation in using our website for a search or application,
please contact our Employee Services Department at 844-463-6178
Keywords: Apex Systems, Chicago , Sales Representative, Sales , Chicago, Illinois
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