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Customer Service Sales Representative

Company: Jim Jacobsen - State Farm Agency
Location: Dyer
Posted on: May 16, 2022

Job Description:

Job DescriptionOurlocal State Farm agency owner is currently looking for a talented, caringindividual to join their agency team where you'll play an important role in theoperation of the agency. In partnership with the agency owner, you'll setstrategy and initiate best practices for customer contact and monitor and measurethe overall effectiveness of agency loyalty initiatives and customersatisfaction efforts — with the ultimate goal of continuously strengthening andenhancing customer relationshipsIfyou have a passion for customer care and a flair for understanding the needsand motivations of people we want you on our team! As our Customer ServiceSpecialist, you'll work to inspire customer loyalty and significantly enhancethe overall State Farm Insurance customer experience.Responsibilitiesinclude but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.You will receive:
    • Salary plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Valuable experience
    • Growth potential/Opportunity for advancement within my officeThis position is with aState Farm independent contractor agent, not with State FarmInsurance Companies. Employees of State Farm agents must be able tosuccessfully complete any applicable licensing requirements and trainingprograms. State Farm agents are independent contractors who hire their ownemployees. State Farm agents' employees are not employees of State Farm.

Keywords: Jim Jacobsen - State Farm Agency, Chicago , Customer Service Sales Representative, Sales , Dyer, Illinois

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