Inbound Sales Development Representative
Company: Front App
Location: Chicago
Posted on: June 25, 2022
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Job Description:
Front is a hub for customer communication that allows companies
to offer tailor-made service at scale. Front looks and feels like
your email inbox with a few very important differences: teammates
collaborate in the same place where external messages are sent and
received, and behind the scenes, robust workflows and integrations
power the efficiency and insights typically found in a CRM. More
than 6,500 businesses use Front to work together to send out the
best replies faster, keep messages organized across channels, and
always maintain a personal touch. The result is premier,
personalized service that scales with your business - and a team
that works together as one.
With $138M in funding, Front is backed by Sequoia Capital, and
other leading venture capital firms, as well as independent
investors including top executives of Atlassian, Okta, Qualtrics,
and Zoom. Front was recently named to Wealthfront's
Career-Launching Companies in 2021. We have also been recognized on
LinkedIn's 2020 Top Startups, The New York Times' The Next Wave of
'Unicorn' Start-Ups, Fortune's Best Small Workplaces, and
Glassdoor's Best Places to Work.
As an Inbound SDR, your role is to generate new business pipeline
through inbound opportunities by helping prospects understand the
value of Front. You will leverage excellent communication skills,
deep product knowledge, and business acumen to build relationships
with leads. You will partner closely with the sales team to
identify opportunities that otherwise would be left
undiscovered.
What will you be doing?
* Become a product expert on Front and its value prop. Hold
yourself accountable to become a Front power user and technical
expert
* Deliver a best-in-class customer experience for prospects and
customers of Front
* Maintain an up-to-date knowledge of our product and its value
proposition to customers
* Quickly identify, qualify, and follow up on inbound leads (trial
sign ups, demo requests, chat, content) via phone, email, LinkedIn,
and video
* Document all interactions and findings with leads in our CRM, and
create a seamless handoff process to Account Executives
* Evangelize Front with key decision-makers across all levels
(including C-suite)
* Partner with Marketing, Sales, and Operations to iterate on
strategy, optimize deal flow, and improve lead quality
* Provide additional sales team support on an ad hoc/as-needed
basis
What skills and experience do you need?
* Experience in a business development/sales related role
preferred
* Stellar written and verbal communication skills
* Strong business acumen
* CRM experience, especially Salesforce, is a plus
* Empathy, active listening skills, and a unique ability to uncover
customer needs
* A great attitude, competitive spirit, and love for teamwork
* A "roll-up the sleeves" mentality
* Strong bias to action, adaptability (fast-paced environment)
Front provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, age or disability.
Keywords: Front App, Chicago , Inbound Sales Development Representative, Sales , Chicago, Illinois
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