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Senior Director, Sales Engineering, Central Strategic Accounts

Company: Splunk
Location: Chicago
Posted on: November 26, 2022

Job Description:

Join us as we pursue our disruptive new vision to Turn Data Into Doing---. We are a company filled with people who are passionate about our technology and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!Splunk is looking for a Senior Director of Sales Engineering to lead the tactical and strategic direction of the Strategic Americas SEs in the Central Sub-Theater This is an executive leadership position focused on overachieving revenue targets, in excess of $120M annually, delivering a world class level of customer experience as well as recruiting, hiring, and developing an industry leading technical leadership team for the Central Sub-Theater. The candidate chosen for this role will work cross functionally within Splunk and across the partner community to promote and influence strategic product direction, drive competitive differentiation and nurture a transparent, collaborative SE community. This SE leader will partner closely with sales leadership and customer success to build and reinforce durable customer relationships built off of value realization and impactful, differentiated customer solutions. Qualified candidates will possess a strong growth mindset, lead from the front of their organization, translate corporate and sales vision into measurable results, act as an agent for change, and exemplify a customer first attitude.Responsibilities:

  • Lead the Strategic Americas Central Sub-Theater Sales Engineering organization focused on driving high levels of engagement and performance
  • Deliver consistent, foundational, creative Sales Engineering activities needed to meet and exceed quarterly and annual sales targets
  • Ensure the organization develops and maintains a catalog of Sales Engineering services, with repeatable, scalable artifacts anchored by measurable SLAs and KPIs.
  • Work closely with executive Sales leadership and Sales teams to develop strategic and technical territory and account plans, along with technical tools/programs to support sales campaigns and initiatives
  • Lead performance and key talent ensuring that we are taking the necessary actions to attract and retain top talent, further develop a rich and diverse workforce, and manage performance at all levels
  • Jointly own customer success, leveraging best practice and focus to ensure your customers are successful addressing their business challenges.
  • Work collaboratively with support, product management, engineering, and other organizations to ensure alignment with your Strategic Americas Strategic Central Sub-Theater and provide process and product feedback, and resolve critical customer situations and ensure your organization is representing the voice of the customer to these organizations inside SplunkRequirements:
    • 8+ years of Sales Engineering Leadership experience, including prior experience leading second-line Directors, first-line Managers and Individual Contributing SEs
    • Experience working in the Enterprise Security (SIEM, SOAR, MITRE ATT&CK Framework, Threat, etc.) or the Observability (APM, RUM, Synthetics, Infrastructure) markets is preferred
    • Experience selling and working with pure cloud-based solutions
    • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred, and Solution Architect certifications are a bonus
    • Technically curious, and able to articulate the value that technology brings to solving customer problems
    • Previously led SE organizations larger than 50 people, and over $100M a year in quota coverage
    • Proven executive communication skills - written and oral. Ability to communicate complex ideas cross functionally across all levels both internally and externally
    • Ability to lead diverse groups of people and able to challenge and develop the team to exceed their goals both personally and professionally
    • Strong ability to inspire others, support an inclusive culture and role model for Splunk's valuesWe value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: Splunk, Chicago , Senior Director, Sales Engineering, Central Strategic Accounts, Sales , Chicago, Illinois

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