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Retail Sales Specialist

Company: James Hardie
Location: Chicago
Posted on: December 7, 2017

Job Description:

Position Title Retail Sales Specialist Position Summary As a member of James Hardie's Interiors Segment, Retail Sales Specialists work to secure mutually beneficial relationships and product positioning within "big box" retail accounts while continuing to monitor inventory and improving brand presence in the store. In addition, this role will have direct responsibility for securing relationships with the retailers' inside and outside sales organizations with the intention of identifying and converting targeted customers using competitive products to James Hardie products. The incumbent will also have responsibility of securing relationships with the retailers' district and regional market managers in order to align on JH's core strategy while keeping them abreast of our current market performance. The Retail Sales Specialist focuses sales efforts in their geographical territory in coordination with and leadership from his/her appropriate Area Sales Manager (ASM). The Retail Sales Specialist will individualize a plan for their territory and decide on the proper focus areas to achieve market share growth goals. Position Responsibilities

  • Develop strong relationships with store, district and regional management in "big box" retail accounts
  • Deliver business case to position the Company's products and solutions in the stores and in front of target customers
  • Influence the retail accounts' inside and outside sales team to identify and convert competitive product users
  • Execute the prescribed JH proprietary sales process when interacting with prospective end users
  • Develop a healthy funnel consisting of potential HardieBacker users buying through the retail channel
  • Continue to monitor and enhance "retail fundamentals" at the store level
  • Understand and demonstrate remodeling and new construction kitchen and bathroom tile installation process
  • Perform product knowledge seminars / classes highlighting features and benefits
  • Conduct a competitive market analyses; including existing territory, customer types, and existing competitive products
  • Leverage salesforce.com to plan and manage time as well as customer information
  • Use internal and external reporting tools to understand current market performance and identify opportunities for growth Position Requirements Knowledge, Skills, and Abilities: Required:
    • Superior communication skills with the ability to relate well and cooperate with others
    • Crafts win-win solutions to resolve customer issues
    • Results-oriented to ensure delivery of appropriate products and services in an accurate, complete, and timely fashion.
    • Sales / business / financial acumen
    • Excellent presentation skills before both small and large groups.
    • Organize time effectively on daily and weekly basis
    • Execute a plan to drive results.
    • Maintain and upgrade individual skills set, per market, through continuous learning and market awareness. Education/Experience: Required:
      • 2 - 4 years of successful outside sales experience selling value-added, whole solution products to customers
      • Bachelor's degree preferred (Sales and/or Marketing preferred)
      • Bilingual (English and Spanish) a plus
      • Previous experience in construction environments a plus
      • Proficient in Microsoft Office Suite
      • Valid driver's license. Competencies:
        • Sales Ability/Persuasiveness: Using a process / methods to gain acceptance of JH products from prospects and clients.
        • Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
        • Customer Focus: Making customers and their needs a primary focus on one's actions;
        • Team Oriented: Actively participating as a member of a team to move the team toward the completion of goals.
        • Adaptable: Adjusting effectively to work within new work structures, processes, requirements, or cultures.
        • Results Oriented: Strong desire to meet and exceed goals and expectations
        • Coachable: Ability to take constructive criticism as motivation to improve one's ability in a specific skill or task
        • Integrity: Works independently on executing set strategy without daily direct supervision James Hardie is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.

          Keywords: James Hardie, Chicago, Retail Sales Specialist, Sales, Chicago, Illinois

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