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Peer Support Specialist

Company: SELF THEORY LLC
Location: Chicago
Posted on: April 3, 2026

Job Description:

Job Description Job Description The Peer Support Worker is responsible for providing guidance to individuals and families within the community. The PSW will serve as a role model, mentor, advocate, and motivator to individuals and families that have experienced a history of trauma, violence, and mental health issues. The ideal candidate will have a strong understanding of how to engage with as well as experience working individuals living with mental/behavioral health conditions. They will be responsible for assisting clients in the justice system via social outreach. The success of this role comes from the space of being compassionate, non-judgmental, having a sense of acceptance, and creating a genuine connection with the clients in which Self Theory serves. Responsibilities: - Provide on and off-site, telephone support, and mobile crises intervention services to clients and families that are experiencing mental and behavioral health issues. - Advocate for family members and clients as they look for ways to navigate through the journey of their family member. - Lived experience with recovery, incarceration, violence, and substance abuse disorders. - Speak and give real life situations as they relate to what the clint and the family may be experiencing - Collaborate with Clinical Director, Case Manager, and other mental health professionals on additional services offered, referrals to other agencies, and the arrays of de-escalation techniques - Maintain and Record notes as related to the client and their progress - Perform other duties as assigned by the Clinical Director - Educate clients and families on the development of peer-to-peer relationships. - Engage in outreach programs, referral response, and comforting hand-offs concerning individuals released from detention centers, jails, prison, or may have a history of convictions. - Able to be on-call 24 hours during given rotation periods (Mobile Crisis Intervention Team) - Refer and follow up with Re-entry coach to assess the needs of the client - Assist Clients in increasing social support networks of relatives, friends, and/or significant others. Decision Making/Skills - Able to demonstrate the ability to serve underserved communities, underrepresented and vulnerable populations, including social, gender based, racial, and ethnic minorities living with mental illness, or a history of violence. - Able to exhibit compassion, sensitivity, and empathy in regard to human rights, human service, and display a non-judgmental attitude towards all individuals involved. - Ability to use skills, trainings, and an innovative approach when it comes to programming, treatment plans, and development of support when servicing clients at Self Theory - Excellent verbal and written skills as note taking a necessity. The ability to communicate effectively and think with an open mind to aid clients and work in a team setting. - Basic computer and dats entry skills - Qualifications: - High School Diploma, GED, or high school equivalency diploma - Minimum of 1 year experience coaching and counseling individuals who have been either incarcerated, have a history of substance abuse, and or violent crimes - Experience in social work, mental health, criminal justice, or a related field - Firsthand/lived experience - Certification as a Certified Recovery Support Specialist (CRSS) is a plus *Bilingual is a plus

Keywords: SELF THEORY LLC, Chicago , Peer Support Specialist, Social Services , Chicago, Illinois


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